Chris Robinson

I came to get an oil change as service light was on. After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took p After oil change was completed in quick service dept., I still had message that oil change was needed. Made me question if oil change really took place. I requested they turn off the message. They said they did not know how. I left and drove to Service department and contacted employee named Taylor. I explained situation. He jumped into action and went to car and turned off the message. Taylor in Service Department was great. Oil change department people were not and they were rude. More

by Customer Verified Customer Verified Customer

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Came in with our car to get quote from Lithia on what they would pay us for it. Spoke with one sales person who said he would get us quote but part way thru he asked another salesman to finish. I was t they would pay us for it. Spoke with one sales person who said he would get us quote but part way thru he asked another salesman to finish. I was told that I would have answer in 2 days. After 2 days I called and was told by first salesman he would jump right on it. It is now 3 days later and no quote. I have since sold car to another dealer. Will be buying future cars from them More

by Customer Verified Customer Verified Customer

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Great People to work with especially Chris He was very informative and taught us well on all that the truck can do informative and taught us well on all that the truck can do More

by MNELSON27 Verified Customer Verified Customer

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Everybody at the dealership was great, especially Chris Robertson would definitely buy there again thank you Robertson would definitely buy there again thank you More

by MNELSON27 Verified Customer Verified Customer

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My salesman, Chris Robinson has been wonderful to work with both before and after my purchase. with both before and after my purchase. More

by AMETRIC1703 Verified Customer Verified Customer

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By far the nicest car purchase experience in my lifetime. No hidden costs, no deceptive sales tactics. Straightforward, clear, and concise terms. Salesperson, Chris Robinson, was a pleasure to communicate wi No hidden costs, no deceptive sales tactics. Straightforward, clear, and concise terms. Salesperson, Chris Robinson, was a pleasure to communicate with and made sure the transaction went smoothly. More

by LEC Verified Customer Verified Customer

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I appreciated the non aggressive sales department. My purchase went smoothly and I’m now a happy new F150 Lariat owner. My purchase went smoothly and I’m now a happy new F150 Lariat owner. More

by AMETRIC1703 Verified Customer Verified Customer

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Skylar was my service rep for my Expedition’s 15k service. He was able to get me in 2 hours prior to my appointment. Skylar was great! He communicated every aspect of the service and ensured all d service. He was able to get me in 2 hours prior to my appointment. Skylar was great! He communicated every aspect of the service and ensured all details were explained to be through the final invoice. He made sure to inform me immediately when my vehicle was ready. Skylar created a great customer experience for me. Thank you Lithia Ford for honoring a veteran’s discount also. More

by minnie.b Verified Customer Verified Customer

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Fantastic experience all around from sales to first service. Everyone treated me with respect and was polite and helpful. Great dealership with exceptionally high standards of customer service. service. Everyone treated me with respect and was polite and helpful. Great dealership with exceptionally high standards of customer service. More

by EKJORG14 Verified Customer Verified Customer

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From the first phone conversation with Kyle at Lithia Ford I knew I was dealing with a professional, he listened to my problem and assured me that they could take care of the problem. He bent over backwa Ford I knew I was dealing with a professional, he listened to my problem and assured me that they could take care of the problem. He bent over backwards to work with my travel schedule in scheduling the repair and dropping off the truck way early. He kept me apprised right away on the diagnosis of the problem, parts availability and when he thought the repairs would be complete. And the truck was repaired and available on the day he promised. So far I couldn’t be happier with Kyle and the service I received from Boise Lithia Ford! More

by janjnagel Verified Customer Verified Customer

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