Chris Richardson

This is a failing dealership that has many lawsuits filed against them do not buy anything from FALLS MOTOR CITY they are one step away from being a buy here pay here lot stay away from FALLS MOTOR CITY. against them do not buy anything from FALLS MOTOR CITY they are one step away from being a buy here pay here lot stay away from FALLS MOTOR CITY. More

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BUYER BEWARE "terrible experience total scammers" I would give this dealership a 0 out of 10.I will never buy a car from here again nor will I ever use their service department.AGAIN BUYER BEWARE TERRIBLE EX give this dealership a 0 out of 10.I will never buy a car from here again nor will I ever use their service department.AGAIN BUYER BEWARE TERRIBLE EXPERIENCE ON MY LEASE DEAL GO ON TAKE THE MONEY AND RUN,DAN CHRIS TONY WILL NEVER GET ANOTHER PURCHASE FROM ME WILL NEVER DEAL WITH FALLS MOTOR CITY AGAIN.Jeffrey Hackett More

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Up-front-pricing, Fair Trade and Honest Sales Rep Great buying experience. We always appreciate a no-hassle, down-to-earth dealership when purchasing a new vehicle. We found both in Falls Motor City Great buying experience. We always appreciate a no-hassle, down-to-earth dealership when purchasing a new vehicle. We found both in Falls Motor City. Shopping for a new vehicle can be such a hassle - we are grateful to have found Falls Motor City and our sales representative, Dave Custer, in the search for our new Jeep. We highly recommend the dealership and Dave. More

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Clowns, Clowns, Clowns This place is creeper city. They lie to you about what is advertised on their website (dealer discounts) only to say that Chrysler Financing is requir This place is creeper city. They lie to you about what is advertised on their website (dealer discounts) only to say that Chrysler Financing is required for the discounts, which is a MUCH higher rate to recoup the discount. This is not advertised ANYWHERE on the website. I even called the dealership from my cell phone IN THE DEALERSHIP to ask about financing and the guy who answered the phone (across the room from me) said, "Oh no, you can finance your vehicle anywhere for that discount, come on in." LIES, DECEIT, AND BS! More

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Great customer service I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to g I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to get everything done quickly. The process of leasing the vehicles was smooth from start to finish. More

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Best Car Buying Experience Ever My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business My wife and I were browsing through the new car inventory last Saturday evening and the chat live icon appeared on our computer. It was after business hours and my wife joked that no one could really be on the other end answering customer questions for Falls Motor City at 10 pm. To our surprise, our sales pro Kevin Davis was on the other end. He answered all of our questions and set an appointment for Sunday morning. We later found out that he came to work on his day off just to work a deal for us. We have purchased many new cars over the years but this experience had to be the best new car buying experience ever! Kevin makes you feel at home and at ease with the entire process. It truly is like working a deal with an old friend instead of a pushy, typical car salesman. Most important, Kevin paid extra special attention to my wife, understanding that she handles the household finances. We didn't close the deal on Sunday. Kevin wanted to make sure we were comfortable with all of the details of the deal and had a few loose ends to take care of for us. He promised to call us back Monday morning with the answers to a couple of questions and did call back, Monday morning. We took delivery of a new Chrysler 200S AWD Monday afternoon. All promises made by Kevin and the dealership were honored and we couldn't be happier. My wife usually hates the car shopping experience. But after dealing with Kevin Davis and Falls Motor City, I believe our family has finally found THE dealership that we will be doing business with for years to come. Great job, Mr. Davis! P.S. We have purchased 7 new vehicles over the years from a certain Dodge Chrysler Jeep dealership in the Medina County and really wish we had known more about Falls Motor City, sooner. The difference in customer service and professionalism is unreal! Thanks Falls, we will be back. More

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Great car buying experience We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Fos We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :) More

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Wouldn't go anywhere else!!! There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank y There is a reason why my family has purchased 25+ cars from this dealership. Fantastic variety of cars, full service center and amazing Staff. Thank you to Jerome and Chris for making our purchase last night so smoothly! We love our brand new 2017 Pacifica! I will be back when it's time to pick out my Wrangler!!!!! More

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Great surprise in Akron!! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! I was looking for a new car and found no only the car but a wonderful sales team. I drove from Pittsburgh and am please! More

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Good experience Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, bo Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, both in price and the overall dealer experience. Scott Mancabelli really worked hard to find us the vehicle we wanted. We didn't feel any pressure at all. Even when I wanted to look at a much cheaper vehicle he was more than willing to show us whatever we wanted. He told us he wanted us to go home with the one WE wanted, regardless of price. He was very patient with us, and we weren't the easiest of customers. Chris Richardson got us through the purchase end of it very quickly and he was very personable and helpful.. More

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