Chris Rice | Page 6

Quintessential Customer Service I had shopped around for a luxy car for a few months before I landed at Bennett Land Rover Allentown. I was a bit apprehensive about making the switch I had shopped around for a luxy car for a few months before I landed at Bennett Land Rover Allentown. I was a bit apprehensive about making the switch to Land Rover given that I had been a BMW enthusiast/owner for decades. From the first call, Chris Rice showed great empathy and professionalism and quickly put my mind at ease. He was able to answer all my questions and patiently helped me navigate the search, selection and financing process. Chris is very helpful, has a great calm demeanor and is very genuine. I never felt pressured throughout the whole process. It's been a month since I drove my first Land Rover out from Allentown, PA, and I can say that I am extremely pleased with the customer service and high quality of my car. I highly recommend Bennet Land Rover and Chris Rice to anyone wishing to buy or lease a Land Rover. I drove from NYC to Allentown, PA, and, boy, it was worth the drive!! More

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Very Accommodating I had studied the options online and wanted to get a feel for the differences in models from the R-Sport to the S. Was able to try a diesel R-Sport an I had studied the options online and wanted to get a feel for the differences in models from the R-Sport to the S. Was able to try a diesel R-Sport and an S. Color ended up being a key element and Chris Rice and the team at Bennett were great in helping us secure the car we wanted. Delivery was excellent, nicely detailed and paperwork process was smooth. Chris went the extra mile to make sure this process went well. More

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Five star experience I can't say enough about how professional and attentive everyone was. Truly a pleasure to do business with. I'm a customer for life. I can't say enough about how professional and attentive everyone was. Truly a pleasure to do business with. I'm a customer for life. More

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Patience is a virtue - and boy did they have it! I can't say enough about Chris Rice and Justin Goldman! When I visited the showroom (for the second time) I still wasn't sure what I wanted. Chris w I can't say enough about Chris Rice and Justin Goldman! When I visited the showroom (for the second time) I still wasn't sure what I wanted. Chris was so patient with me and took the time to explain everything to me so that I could make a decision on a vehicle suited for me. I planned on returning the following weekend to make the purchase and arrange the financing, but instead of making me travel twice, Justin Goldman stepped up to the plate to provide me with everything right then and there so that I can drive my new vehicle home that day. What a team - I can't say enough about them. More

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Very Professional staff Chris Rice was very professional and patient with me. He addressed all of my questions and was very helpful. The overall experience was very pleasan Chris Rice was very professional and patient with me. He addressed all of my questions and was very helpful. The overall experience was very pleasant due to my interactions with Chris. More

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MY service was great.. Chris Rice is one of the first dealer I dealt with....an yes he treated me well.....I was very satisfied...anyone looking for a great deal Chris Rice Chris Rice is one of the first dealer I dealt with....an yes he treated me well.....I was very satisfied...anyone looking for a great deal Chris Rice is the MAN... More

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Great Buying Experience This was our second purchase of a Land Rover from this dealership. Chris and Alex were very knowledgeable and helpful without being to pushy. They wer This was our second purchase of a Land Rover from this dealership. Chris and Alex were very knowledgeable and helpful without being to pushy. They were very professional in handling our delivery and post delivery follow-up. More

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Finding a Good Home For a Pre-owned XK We had a very satisfying purchasing expereince with Bennett Jaguar and in particular working with Chris Rice our sales person. There was follow up w We had a very satisfying purchasing expereince with Bennett Jaguar and in particular working with Chris Rice our sales person. There was follow up with a few detail issues and I value the attention to detail. I would recommend this dealership based on my experience with them. Overall the Bennett organization is responsive and attentive. Jim M. More

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Always satisfied! We've been in PA for 14 years and this is our 7th car, 5 Jags and 2 Land Rovers from Bennett and we always drive away satisfied. From sales to servic We've been in PA for 14 years and this is our 7th car, 5 Jags and 2 Land Rovers from Bennett and we always drive away satisfied. From sales to service and every department we've dealt with has been a positive experience. Thanks Chris for getting our new F-Pace before our trip to Florida after Christmas, it was a pleasure to drive. We got lots of "Love your car" comments and many "mind if I look inside" requests. WE LOVE IT. Thanks Justin for helping us get our payments in the range we wanted, and always thank you Chris Gross for great service over the years, we always know who to call. More

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Unbelieveably easy, quick, and professional I wanted to surprise my wife for our 25th anniversary with a Range Rover Sport, something she had admired for a while. Given the price point of a Ran I wanted to surprise my wife for our 25th anniversary with a Range Rover Sport, something she had admired for a while. Given the price point of a Range Rover, I could only surmise the "dealer experience" that I was in for - aggressiveness, incessant phone calls and emails, and "you'll want to take advantage of this opportunity this moment" pitches. Well, had I only known what it was like to work with Bennett Jaguar Land Rover in Allentown previous to this special occasion, I may have surprised my wife on our 20th anniversary. Justin Goldman could not have been more thoughtful in his exploring exactly what I wanted/needed, more transparent with the vehicle and financing options, and ultimately advocating on my (our) behalf to get the most for our money...and by the way, all of this took place in less than a few hours. I might also add that I drove an hour and half to get to the dealership. After exploring other options, it was clear that Bennett (and Justin) were going to offer me an unparalleled experience, making the additional drive time well worth it! Bennett clearly places a priority on their hiring of team members - from our work with Justin, to our departure rep, Chris Rice, walking me through the endless vehicle functions and features, to Sarah Baker's professional yet congenial welcoming to the dealership, Robert Bennett clearly takes the "People" element of his dealership very seriously! My experience with Bennett Jaguar Land Rover was, dare I say, so enjoyable, that I'm thinking about a "birthday present" to myself in the near future... More

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