Chris Reynolds

Isiah is very good. He always get back to me quickly . Service is always quick He always get back to me quickly . Service is always quick More

Report | Print

Professional service, professional and courteous employees. Service specialist informative and helpful and knowledgeable. Clean environment with friendly people. employees. Service specialist informative and helpful and knowledgeable. Clean environment with friendly people. More

Report | Print

Service advisor was polite and efficient at his duties. He acknowledged my time was valuable to him as well. He acknowledged my time was valuable to him as well. More

Report | Print

Service was great as usual. Finished earlier than expected which was good since we live an hour away from the dealership. All persons who we interfaced with were very professi Finished earlier than expected which was good since we live an hour away from the dealership. All persons who we interfaced with were very professional and answered all my questions. The only issue that I have had at the dealership was with the warranty manager. I was 2 weeks out of warranty and bought the jeep in for service and asked the service manager what the bubbling around the door hinges was. He sent me to the body shop. I spoke to a person there and she told me that the bubbling was rust and it was a known issue on the jeeps. She sent me to the warranty manager and his response was sorry nothing can be done as you are out of warranty. Pretty sad that Jeep won’t take care of a known problem even if I was out of warranty by 2 weeks. Makes me think about shopping around this year for a different vehicle instead of a jeep. Other that this last issue all has been good for the past 4 years. More

Report | Print

Seems they did not assign a representative for my service until I inquired near the end of the day and after being dropped off by appointment 8 hrs earlier. Was told that a diagnostic was needed to be run. A until I inquired near the end of the day and after being dropped off by appointment 8 hrs earlier. Was told that a diagnostic was needed to be run. At the end of the day, and not originally, was told someone was assigned but diagnostic would take 12-24 hrs. Next day was told it may be done at the end of the day, or next morning. Following day at 12:30 I was told wrong part delivered and they would get a new part the next day. Then, for some reason, around 4:00 was texted that my vehicle was ready for pick up by 5:45. Text communications were not timely and difficult to make sense of. Hard to believe the process took 3 full days. More

Report | Print

Great service and friendly staff. Keep up the good work and will be back again Keep up the good work and will be back again More

Report | Print

Chris took great care of me . Your team has always done us a great job . Thank you Your team has always done us a great job . Thank you More

Report | Print

They did a great job with my requests & had everything done when they said they would. done when they said they would. More

Report | Print

I was hoping that the star system would let me give you -10. This has been the worst experience I’ve ever dealt with in my 45 years of life.. Not only did you not fix the problem with my car they were dish -10. This has been the worst experience I’ve ever dealt with in my 45 years of life.. Not only did you not fix the problem with my car they were dishonest the entire time I was told my car needed an entire new engine that was a lie. We ended up picking up our car and taking it to another shop with a different mechanic The only thing I needed was a new starter and a battery. Your tatics of trying to scare customers to buying new cars is ridiculous. Service like this ruins trust in consumers and will tell everyone I know to stay clear of this dealership. I will never buy anything affiliated with this brand ever again and steer family and friends away too. More

Report | Print

We just bought our third vehicle from Larry H. Miller Chrysler, Jeep, Dodge recently. They have always treated us fairly with trade ins. The service department has been great to work with. The sal Miller Chrysler, Jeep, Dodge recently. They have always treated us fairly with trade ins. The service department has been great to work with. The sales team and service advisors have been fantastic to work with. Shout out in sales to Jan and Ty. Shout in service to Chris and Issac. Thanks for all you do to help make our experience here the best! More

Report | Print