Chris Pollock
Chris Pollock at Serra Ford Farmington Hills
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Chris Pollock

Sales Consultant

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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9 Reviews

Specialties & Trainings

Service Technician

Service Manager

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9 Reviews

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9 Reviews of Chris Pollock

March 07, 2024

Dealership Rating
Employee Rating

My salesman, Chris Pollack was great to work with. From when I first contacted Chris to inquire about the car, until I finalized the purchase, the process was easy, straightforward, and included none More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2024

Serra Ford Farmington Hills responded

Hi Paul, thank you for your wonderful response to the quality of service our staff provides! Thank you again for choosing Serra Ford Farmington Hills, and we hope to see you again soon!

October 30, 2023

Dealership Rating
Employee Rating

The service department kept me informed and the pickup service personnel were polite and timely. I'd recommend Serra Ford both for sales and service. Good service is hard to find these days. More

by elaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Serra Ford Farmington Hills responded

Hi Elaine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2023

Dealership Rating
Employee Rating

Chris was awesome, he took our needs and found us the right vehicle we wanted!! More

by george.singeriii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2023

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 07, 2023

george.singeriii responded

We’ve been looking for the right vehicle for months. Going between banks and with our trade in, he found us the perfect truck. He never asked about payments and money like other salesmen do. He talked about what we wanted.

August 31, 2023

Dealership Rating
Employee Rating

My salesperson, Chris Pollack, understood all my needs and fitted me into a perfect car! More

by jradem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2023

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2022

Dealership Rating
Employee Rating

I have been doing business with this dealership as long as I can remember. Go see Chris Pollack if you need a new car, he is a great salesman who always goes out of his way to help you. Great place More

by jrichardson8450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Serra Ford Farmington Hills responded

Jrichardson8450, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 24, 2019

Dealership Rating
Employee Rating

Outstanding sales experience. Very knowledgeable staff. They Fidel's up after the purchase a when I had some questions. Highly recommend this dealer for sales or service More

by AIT
Recommend Dealer
Yes

September 16, 2019

Dealership Rating
Employee Rating

Very easy buying experience I was very happy with my recent truck purchase from Tom Holzer. Traded in a 2012 F150 for a 2019. Major upgrades to the vehicles safety features and More

by Hols
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Chris Pollock at Tom Holzer I have purchased all my Ford cars from Chris Pollock at Tom Holzer, over the past 10 years...he is the best...sincere, friendly and honest! More

by Kel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 03, 2018

Dealership Rating
Employee Rating

Chris Pollock Is Great! Just picked up our new Escape and had a great experience with Chris Pollock. Chris is very pleasant to deal with and very knowledgeable on Ford produc More

by Garyalissa22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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