Chris Pennington
Chris Pennington at Jim Ellis Buick GMC Atlanta

Chris Pennington | Page 7

Service Advisor

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.7
106 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.7

106 Reviews

Write a Review

106 Reviews of Chris Pennington

March 05, 2025

Dealership Rating
Employee Rating

They fixed my truck, lacking parts on hand took an extra day, Found a crimped wire caused by a previous service, but took responsibility for it. Keep parts on hand, you're the ONLY GMC service center in a More

by null
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Jim Ellis Buick GMC Atlanta responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention, we will use your comments to refine our efforts to ensure this issue does not happen again.

March 02, 2025

Dealership Rating
Employee Rating

Great service with minimal waiting time in at 9:30 out before noon. Will use them again More

by IDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Weinsziehr, Kristin Hadden

Mar 04, 2025

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

Dealership Rating
Employee Rating

Always great and prmpt service, very profesional and great price too, not planning to go nowhere else. Very pleased! More

by BOBADILLASMOVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Weinsziehr, Kristin Hadden

Feb 28, 2025

Jim Ellis Buick GMC Atlanta responded

Thank you for choosing Jim Ellis Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 24, 2025

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Employee Rating

I love the fact that a video was created to show me what needed to be done and everyone’s kindness. More

by ms.micheleloglesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Jim Ellis Buick GMC Atlanta responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Dealership Rating
Employee Rating

I came in to get my windshield wiper replaced, and the service was excellent! They were able to take care of it quickly and even provided me with a ride back to work while my car was being worked on. By t More

by awillia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2025

Dealership Rating
Employee Rating

The service that I had was excellent. he was very professional and courteous.good job. More

by PRESTON.MATHIS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bishop

Feb 01, 2025

Jim Ellis Buick GMC Atlanta responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2025

Dealership Rating
Employee Rating

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end resul More

by SM_CANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
Employee Rating

Quick and easy, the service department kept me informed and returned my vehicle very quickly. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience!

January 21, 2025

Dealership Rating
Employee Rating

I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was sat More

by IBROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwyane

Jan 24, 2025

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

January 17, 2025

Dealership Rating
Employee Rating

Insanely high labor rates. . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin More

by keenan.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 676-3287 to discuss your concerns, as your satisfaction is of utmost importance to us.

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