Chris Ong

The team there is unresponsive, do not call back when messages are left, and very unprofessional. messages are left, and very unprofessional. More

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Horrible. This dealership is the worst dealership I have ever worked with. I traded in a vehicle on August 1st and the lean to my trade in has yet to be paid o This dealership is the worst dealership I have ever worked with. I traded in a vehicle on August 1st and the lean to my trade in has yet to be paid off, I have yet to receive plates, title, and registration for the new vehicle I purchased. I call to speak with the manager Chris who tells me it is in process and will be paid off the first week of September. That week came and went. I called To speak with him or to the other general manager Patrick to which I can Only email with, no one answers my phone calls or my husbands phone calls. The lack of care and compassion for their customers is unbelievable. They only care to make a sale and nothing more. I have Read other reviews from people who are currently going through the same situation as I am. Peoples credit scores are deeply affected. I am Paying two car payments right now to save my credit. This dealership is an absolute nightmare. I have Already reached out to seek legal counsel. Please what ever you do, DO NOT use this dealership. Unprofessional & Disgusting service. If I could Leave 0/10 review I absolutely would. Also please take note that there are several reviews just like mine stating the same exact issues. This is something they clearly do to their customers with no care as to how any of us are deeply affected by their negligence. More

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Infiniti should take their logo away from them. Customer service is at the level of a gas station. Very dishonest, group of con artists. I purchased the car from them 2 months ago, still don't have Customer service is at the level of a gas station. Very dishonest, group of con artists. I purchased the car from them 2 months ago, still don't have plates and the trade in they took is still not paid off. At this point my credit is affected and I can't drive the car because the temp plates expired. If you don't want to complicate your life, stay away from this place. More

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Carlton Edwards was honest and easy to deal with. Highly recommend him and this dealership Highly recommend him and this dealership More

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The only place that my whole family has been using for over seven years is an irreplaceable place, great people with a sales plan, you can make the deal you want, thank you over seven years is an irreplaceable place, great people with a sales plan, you can make the deal you want, thank you More

by WPAKOS Verified Customer Verified Customer

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Buyers beware! ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never sai ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never said that. Windshield Had a crack they said they would repair and scratches I noticed after leaving the dealership. They changed the breaks when I bought the car but never switched the break sensors out. So the break light was on. They asked me to bring it back I did they fixed the breaks and windshield. They fixed a lot of the paint touch up but still some areas that were not touched up. The car was at the dealership for three weeks and they called me once to let me know what they were doing. I would call and get passed to all the sales reps and their voicemails. Worst experience would not recommend anyone going to Infinity of Inglewood. Would recommend going somewhere else don’t waste your time. More

by STEVE.RICHARD.P Verified Customer Verified Customer

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Great staff. Will definitely recommend friends and family. Hassle free transaction from beginning to end. Will definitely recommend friends and family. Hassle free transaction from beginning to end. More

by SGUEVAREZ1 Verified Customer Verified Customer

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Quick and efficient transaction. Easy to deal with. Rapid response in returning phone calls. Answered all questions. Easy to deal with. Rapid response in returning phone calls. Answered all questions. More

by KOFCO400 Verified Customer Verified Customer

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Excellent Service as Always very Professional Chris Ong and Danny the Mechanic. Great Service Thank You and Danny the Mechanic. Great Service Thank You More

by MRBTAXI Verified Customer Verified Customer

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Phenomenal service and people ! Highly recommended! I would give more than 5 stars if I could !! Highly recommended! I would give more than 5 stars if I could !! More

by KRISTY Vogt Verified Customer Verified Customer

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