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Chris Nenning
Chris Nenning at Lexus of Orange County
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Chris Nenning

Service Advisor

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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4.8
438 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

22 yrs, 4 mos

4.8

438 Reviews

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438 Reviews of Chris Nenning

October 18, 2023

Dealership Rating
Employee Rating

Terrible dealer. ..makes a second attempt to reach out to me only to repeat the same garbage making it seem your cat is not worth what th internet says they are lying. More

by Steveboy2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rebecca Cohen, Stephen Berkowitz, Govaia Larcher, Terrel Moore, Mike Jaloudi, David Lewis

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Oct 20, 2023

Lexus of Orange County responded

We're sad to read about your experience. We strive for transparency and honesty in all of our dealings, so it's concerning to see we've left the wrong impression. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. David Lewis - General Manager - davidlewis@lexusorangecounty.com

Oct 20, 2023

Steveboy2004 responded

Your sales manager is scaming people from alot of money..he is offering me 20k for my trade when my car has been valued as high as 28k. This is ridiculous they took all that time and knew about my situation with buying 2 cars from presitige lexus and 3 from prestige toyota and also selling my truck very cheap for 39k to you guys last year and get the lowest offer ive seen on the market from over 100 dealers which is insane.my car retails at 28k and he is saying 20k that's wild..the tires are great I just paid 1500 for brakes and rotors from you guys and all services done..why 8k less then market but sell me your truck in terrible condition for over retail. That's wild

Oct 21, 2023

Lexus of Orange County responded

Steve, Your truck was sold to us and you were given the best value for it based off the tools and software available to us. We feel as though we offered a fair number despite what you believe others would pay. We wish you the best moving forward.

Oct 21, 2023

Steveboy2004 responded

I can post all my recipets public and show how much you people are scammers...cars worth 28k you offered 20k..your crooks...shame on you...your company has no integrity ..i will go public and show the value and sale and show the world how much your scammers

September 01, 2023

Dealership Rating
Employee Rating

Very professional and trustworthy as big as the commission it feels like we been part of a family-friendly More

by creekestates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Roscino

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Sep 05, 2023

Lexus of Orange County responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

August 30, 2023

Dealership Rating
Employee Rating

Very attentive and helpful. They make the auto buying experience pleasant, simple and less stressful. More

by DaveC
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
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Sep 01, 2023

Lexus of Orange County responded

Hi Dave, we're happy to hear our team was attentive and helpful during your buying experience. Come see us again soon!

August 26, 2023

Dealership Rating
Employee Rating

Amazing service on dealer and on service area. No regrets. Ready to make a change! More

by yeudy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Stillman

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Aug 29, 2023

Lexus of Orange County responded

We're pleased to see you received amazing service during your recent visit. We'll see you next time!

August 23, 2023

Dealership Rating
Employee Rating

Service was done on time and car was clean. Service dept staff is very nice More

by JKC2591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Galeas

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Aug 25, 2023

Lexus of Orange County responded

We appreciate this wonderful feedback, see you next time!

August 22, 2023

Dealership Rating
Employee Rating

The entire process scheduling service was simple, friendly, and top notch efficient. The service dep technician sends you a web site while your car is being serviced and you can watch the whole proce More

by npres68
Recommend Dealer
Yes
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Aug 25, 2023

Lexus of Orange County responded

We appreciate you taking the time to share feedback about your recent visit. Our team looks forward to working with you again soon!

August 18, 2023

Dealership Rating
Employee Rating

Excellent customer service attentive to customer needs. Would recommend to others seeks exceptional services. Thank you More

by Laboyj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Stillman

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Aug 25, 2023

Lexus of Orange County responded

We are happy to see our team provided you with excellent customer service during your visit. Come see us again soon!

August 04, 2023

Dealership Rating
Employee Rating

Went in for a service. Staff was attentive, polite and accommodating. It felt like they appreciated my business. Completed the service in a timely manner and provided a com More

by Mollywiz
Recommend Dealer
Yes
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Aug 04, 2023

Lexus of Orange County responded

Hi Molly, we are happy to see our team was attentive, polite and accommodating during your recent visit. We appreciate the recommendation and look forward to seeing you again in the future!

August 04, 2023

Dealership Rating
Employee Rating

Very nice and clean service department. I like that they send you a video as they inspect your vehicle. Will definitely go back. More

by rockyboyhd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 04, 2023

Lexus of Orange County responded

We appreciate this kind feedback and look forward to your next visit!

August 03, 2023

Dealership Rating
Employee Rating

Everyone was professional and courteous the service took exactly the time they said it would. The waiting soace was clean and comfortable More

by Pmmy33
Purchase Time
Recommend Dealer
Yes
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Aug 04, 2023

Lexus of Orange County responded

We are so happy to hear that you had a comfortable visit to Lexus of Orange County! It is a pleasure working with you, and we look forward to next time. Thank you for five stars! Travel safe and visit soon!

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