Chris Nealy

Great service as usual. Installed my new lift gate motor and it works fine. Thanks again. Installed my new lift gate motor and it works fine. Thanks again. More

by dbaker01 Verified Customer Verified Customer

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The service department has been great. Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough i Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough it didn't exhibit any issues and passed all the tests! A few days later it was 'doing it again', intermittently! Guess I'll drive it more to see if it becomes more regular. However, hate to risk damaging something. Chris is still trying to figure out how to get/apply the $80 military trie discount. Got a great base price on 4 Michelin tires back in May! Still, would like to get the military discount. I'm sure Chris will figure it out! More

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James and Chris were great. They helped me out with an emergency repair before a long trip I had to take. They helped me out with an emergency repair before a long trip I had to take. More

by bayhs Verified Customer Verified Customer

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Was on vacation from Pennsylvania and had a small issue with our Ford Edge, stopped into service and spoke with Chris in service. Explained the issue and he said they would take care of it while I was golf with our Ford Edge, stopped into service and spoke with Chris in service. Explained the issue and he said they would take care of it while I was golfing, he called and said it was fixed. I asked how much and he said it was on the house due to southern hospitality. Thanks again John Erie,Pa More

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We have been a JF service customers for 9 years. They have always been interested in providing great customer service and they have earned our business, respect, and thanks. The Robertson family in They have always been interested in providing great customer service and they have earned our business, respect, and thanks. The Robertson family in Southport NC More

by jf Verified Customer Verified Customer

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Both service writers, Christina and Kevin are extremely helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think my dealer could compete on tires. Stands to reason though. Suppose Ford buys a lot of tires from all major manufacturers! Check with them next time you are shopping for tires. You will be glad you did! More

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Very friendly, family oriented, and helpful with making customers very happy. We are definitely a ford femily with jones ford. customers very happy. We are definitely a ford femily with jones ford. More

by crystal.e.collns50 Verified Customer Verified Customer

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Received polite,and courteous service. . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... More

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They had everything except for the intake cabin filter , pick up & delivery was fast and on time pick up & delivery was fast and on time More

by BANSHE1999 Verified Customer Verified Customer

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The service department is always thorough with mileage service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord. More

by kfo207 Verified Customer Verified Customer

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