Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Chris N

Overview Reviews (38) Inventory (203)

View All Employees

< View All Employees

Chris N

General Sales Manager

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

4.7

38 Reviews

4.7

38 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (38) Inventory (203)

38 Reviews of Chris N

Write a Review

December 20, 2025

Dealership Rating

Employee Rating

Scott was amazing! !! he worked with us on his day off, lay into the evening the day before that. He got our payments exactly where we wanted them to be and even with al !! he worked with us on his day off, lay into the evening the day before that. He got our payments exactly where we wanted them to be and even with all the bumps that we had he kept a positive attitude five stars. We will definitely be going back for our next new car! Highly recommend! More

by bguy5000

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Pantin

Report | Print

Dec 22, 2025 -

O'Steen Volkswagen responded

Thank you so much for the incredible review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Scott went above and beyond to make your experience such a great one. Working on his day off and staying late truly shows his dedication, and we’re so glad he was able to get your payments exactly where you wanted them—while keeping such a positive attitude throughout the process. Your recommendation means the world to us, and we’re honored to have earned your trust for this purchase and your next one as well. Enjoy your new vehicle, and we can’t wait to welcome you back when the time comes! 🚗✨ -AS

November 05, 2025

Dealership Rating

Employee Rating

Scott made my car-buying experience truly seamless. He was friendly, transparent, and patient every step of the way. I never felt rushed or pressured — just supported and informed. He went above and be He was friendly, transparent, and patient every step of the way. I never felt rushed or pressured — just supported and informed. He went above and beyond to make sure I got exactly what I wanted. If you're looking for a salesperson who truly cares, ask for Scott! More

by erin39

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trey M, Andrew L, Scott Pantin

Report | Print

Nov 10, 2025 -

O'Steen Volkswagen responded

Thank You so much for your kind words! We’re thrilled to hear that Scott made your car-buying experience seamless and supportive. It’s wonderful to know he went above and beyond to help you get exactly what you wanted. We truly appreciate your recommendation and look forward to serving you again!-AS

October 14, 2025

Dealership Rating

Employee Rating

Scott and everyone at the dealership I came in contact with was so helpful and kind. They made this process incredibly easy and had fantastic communication the whole time. with was so helpful and kind. They made this process incredibly easy and had fantastic communication the whole time. More

by Tsboatright

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Pantin , Jesse

Report | Print

Oct 16, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're thrilled to hear that Scott and the rest of our team made your experience a smooth and positive one. Clear communication and helpful service are always our priorities, so it means a lot to know we hit the mark. We truly appreciate your support and hope you’re loving your new vehicle. Please don’t hesitate to reach out if there’s anything we can do for you in the future!-AS

August 20, 2025

Dealership Rating

Employee Rating

Scott was very professional and helpful! He help us to set up our phone and explained everything thoroughly! This is our 5th car purchase from O’Steen Volkswagen. We are very pleased with He help us to set up our phone and explained everything thoroughly! This is our 5th car purchase from O’Steen Volkswagen. We are very pleased with our experience! More

by sherrillb64

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chuck Wrye, Trey M, Terrence R, Scott Pantin , Justin B, Jesse Ferrier

Report | Print

Aug 20, 2025 -

O'Steen Volkswagen responded

Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that Scott provided such professional and helpful service—he’ll be glad to hear your kind words. It means a lot to us that this is your 5th purchase from O’Steen Volkswagen. We truly value your trust and look forward to serving you again in the future! Enjoy your new vehicle!-AS

June 26, 2025

Dealership Rating

Employee Rating

The transaction was smooth and professional. I’ve dealt with this dealer for close to 10 years. I highly recommend O’Steen VW. I’ve dealt with this dealer for close to 10 years. I highly recommend O’Steen VW. More

by jfrankwilson23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Marc T

Report | Print

Jun 27, 2025 -

O'Steen Volkswagen responded

Thank you so much for your continued support over the past 10 years! We're so glad to hear that your recent experience was smooth and professional. It truly means a lot to have loyal customers like you, and we’re honored by your recommendation. We look forward to serving you for many more years to come!-AS

June 13, 2025

Dealership Rating

Employee Rating

Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

by David M

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marc T, Matthew D , Leo Hill, Ana T

Report | Print

Jun 13, 2025 -

O'Steen Volkswagen responded

David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS

May 24, 2025

Dealership Rating

Employee Rating

Great experience with O’Steen VW! Highly recommend them to anyone shopping for a new vehicle!! Highly recommend them to anyone shopping for a new vehicle!! More

by tiff

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R, Andrew L , Leo Hill

Report | Print

May 26, 2025 -

O'Steen Volkswagen responded

Tiff, Thank you for the great review! We're so glad to hear you had a positive experience with us at O’Steen VW. 🚗✨ We truly appreciate your recommendation and are here anytime you need us — whether it’s for your next vehicle, service, or just a quick question. Thanks again for choosing O’Steen Volkswagen!-AS

April 24, 2025

Dealership Rating

Employee Rating

Great experience with Ana and the whole team when buying my beautiful pre-owned Tiguan! This is the third car we’ve purchased at O’Steen. Happy Volkswagen customers! my beautiful pre-owned Tiguan! This is the third car we’ve purchased at O’Steen. Happy Volkswagen customers! More

by jillwvu88

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ana T

Report | Print

Apr 25, 2025 -

O'Steen Volkswagen responded

Thank you so much for your continued trust in us and for the kind words! We're thrilled to hear you had another great experience with Ana and the team. Congratulations on your beautiful pre-owned Tiguan — we’re so happy to have you as part of the O'Steen Volkswagen family. Enjoy the ride, and we look forward to seeing you again down the road!-AS

March 30, 2025

Dealership Rating

Employee Rating

What a great experience. Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality, Leo and Chris worked hard to get us the deal we needed. We were so impressed that we also traded in what we drove in with and bought a second vehicle as well. The team at O’Steen VW didn’t pressure us and worked hard to make us happy. From making the deal, financing and then driving away it was a top notch experience. If you haven’t tried VW or O’Steen, I would put them on your list to stop by and see. Thanks for getting us into a new Atlas and Taos guys. Chris More

by Chris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Leo Hill, Brian in finance

Report | Print

Mar 31, 2025 -

O'Steen Volkswagen responded

Thank you so much for the amazing review, Chris! We're thrilled to hear about your great experience with Leo, Chris, and the entire team at O’Steen VW. It’s fantastic that not only did you find the perfect vehicle for your wife, but also drove away with a second one! We pride ourselves on offering a no-pressure environment, and we’re glad to know you felt supported throughout the process. Enjoy your new Atlas and Taos, and we hope to see you again in the future. Thanks for choosing O’Steen VW!--AS

March 11, 2025

Dealership Rating

Employee Rating

Quan was very knowledgeable and helpful. He took his time to show us exactly what we were looking for and answered all of our questions. Quan and his manager worked to find the perfect vehic He took his time to show us exactly what we were looking for and answered all of our questions. Quan and his manager worked to find the perfect vehicle within our budget! More

by Asteero77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R, Quan R

Report | Print

Mar 11, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We're thrilled to hear that Quan was able to assist you in finding the perfect vehicle and answer all your questions. We appreciate your feedback and hope you enjoy your new vehicle! /MM

Dealership Inventory (203 Vehicles)

2025 Volkswagen Taos | new

$25,495

2025 Volkswagen Taos

new

Platinum Gray Metallic exterior

Automatic

Front-wheel Drive

$25,495

View Vehicle Details

View Details

2025 Volkswagen Taos | new

$33,395

2025 Volkswagen Taos

new

Bright Moss Green Metallic/Deep Black Roof exterior

Automatic

All-wheel Drive

$33,395

View Vehicle Details

View Details

2026 Volkswagen Atlas | new

$56,495

2026 Volkswagen Atlas

new

pure gray exterior

Automatic

All-wheel Drive

$56,495

View Vehicle Details

View Details

2025 Subaru Outback | used

$33,495

2025 Subaru Outback

used

Magnetite Gray Metallic exterior

Automatic

All-wheel Drive

$33,495

View Vehicle Details

View Details

2022 Honda Civic | used

$18,995

2022 Honda Civic

used

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$18,995

View Vehicle Details

View Details

2026 Volkswagen Tiguan | new

$34,897

2026 Volkswagen Tiguan

new

pure white exterior

Automatic

Front-wheel Drive

$34,897

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.