Chris Myers

Everyone was helpful, kind and professional. Really great service from start to finish. I just didn’t get the call when my car was ready but everything else was amazing. Really great service from start to finish. I just didn’t get the call when my car was ready but everything else was amazing. More

by loniaguha Verified Customer Verified Customer

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These are the fifteen words that I am required to write, so there they are. so there they are. More

by Me Verified Customer Verified Customer

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No communication with customer No car wash Door opener not paired Your link didn’t play anything to me. Doesn’t work Car was not ready at 5pm opener not paired Your link didn’t play anything to me. Doesn’t work Car was not ready at 5pm More

by RBURGHDORF Verified Customer Verified Customer

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Good communication and friendly. Didn't have to wait too long for drop-off or pick-up. Didn't have to wait too long for drop-off or pick-up. More

by BDIVORY Verified Customer Verified Customer

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Always excellent service. They took care of a warranty issue swiftly. Thank you to the manager, Sam (finance dept) and Chris (service) @ Santa Monica BMW. You rock, Tha They took care of a warranty issue swiftly. Thank you to the manager, Sam (finance dept) and Chris (service) @ Santa Monica BMW. You rock, Thanks, Monica More

by MONICA_CARTER Verified Customer Verified Customer

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Usually their service department is excellent. However, this time it took 5 days (and a total of 3 trips to the service department) to have a flat tire repaired. My service contact was effective a However, this time it took 5 days (and a total of 3 trips to the service department) to have a flat tire repaired. My service contact was effective and pleasant, however he was out sick for several days and no one else on the service team was able figure out why my car still wasn't ready for pick up - there was poor communication with me, and on one trip the service team couldn't find the paperwork I needed to pick it up so I had to leave to go back to work (they texted me 45 min. later saying they found it, but I could go back until the next day). Seriously, get your act together. More

by LDWILLISON Verified Customer Verified Customer

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Chris in service was very nice and accommodating. I have been using Santa Monica BMW for nearly 2 decades now. I have been using Santa Monica BMW for nearly 2 decades now. More

by dilaw2golf Verified Customer Verified Customer

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Consistently great service, I've been a customer for years, My service advisors , Chris Myers, is a pleasure to deal with. years, My service advisors , Chris Myers, is a pleasure to deal with. More

by philip.sherringham Verified Customer Verified Customer

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Awesome customer service, great communication and as always my car was delivered on time and nice and clean. always my car was delivered on time and nice and clean. More

by DOUG97 Verified Customer Verified Customer

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Very fast and efficient. Used to go to Century West but their service has gone down hill. SM is much better now. Used to go to Century West but their service has gone down hill. SM is much better now. More

by bill@molin.ski Verified Customer Verified Customer

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