Chris Murray
Chris Murray at Heritage Hyundai Towson
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Chris Murray

Service Manager

Heritage Hyundai Towson

801 York Road
Towson, MD 21204

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3.5
11 Reviews
3.5

11 Reviews

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11 Reviews of Chris Murray

May 15, 2024

Dealership Rating
Employee Rating

Warning…These guys are CROOKS! Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their d More

by ARC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Hamme , Elliott Robinson

May 01, 2024

Dealership Rating
Employee Rating

Horrible Customer Services , Him and His team both lied about how much the repairs would be for my car and also lied to my lien holder as well. My car was dropped off December 27th and between then up unti More

by jakyrabaxley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Kline

May 10, 2024

Heritage Hyundai Towson responded

Thank you for sharing feedback about your experience at Heritage Hyundai Towson. We understand you have spoken with our corporate office regarding the repairs and have resolved the issue. If you have any additional questions, please feel free to contact our General Manager, Scott Feinstein, directly at scott.feinstein@mileone.com or 410.832.2475.

July 04, 2023

Dealership Rating
Employee Rating

Raj a great salesman. Very nice knowledgeable. Very helpful. Knows what he is doing. Knows the business. More

by Cardwellneal
Recommend Dealer
Yes

Other Employees Tagged: Demetria Jackson, Raj Timalsina

Jul 06, 2023

Heritage Hyundai Towson responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 30, 2023

Dealership Rating
Employee Rating

I got my car from Stan after my old car started having problems. He was great and very helpful even when I was frustrated. More

by keyshanae829
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Stan Gabrovski, Demetria Jackson , Deon Dalmida

Jul 03, 2023

Heritage Hyundai Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. Our team is available should you require any extra help.

March 24, 2023

Dealership Rating
Employee Rating

Very professional, sweet and kind. Very detailed at explaining the different packages. Love the warm spirit she has! ❤️😊 More

by kjohn1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Blische, Randall Bridgeforth, Tiffany Inoma, Walt McDonald, Brad Scammell

Mar 27, 2023

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 04, 2023

kjohn1217 responded

Randall Bridgeforth's customer service and salesmanship was top notch. Professional with no pressure. He was very informative and detailed about each vehicle he showcased to me. Thank you and will be doing business with him in the near future! 😎

Apr 08, 2023

kjohn1217 responded

Tiffany Inoma was Very professional, sweet and kind. Very detailed at explaining the different packages. Love the warm spirit she has! ❤️😊

March 14, 2023

Dealership Rating
Employee Rating

They only one I deal with Raj is the best showed me everything I need to know More

by SONYAFOSTER33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Clark, Raj Timalsina

Mar 16, 2023

Heritage Hyundai Towson responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2023

Dealership Rating
Employee Rating

Awesome customer service! Thank you Stan for being flexible with me. Highly recommend dealership in MD More

by Emilija
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stan Gabrovski , Ron Blische, Walt McDonald, Elliott Robinson, Brad Scammell

Feb 25, 2023

Heritage Hyundai Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Dealership Rating
Employee Rating

My husband car was towed here in mid December due to a flashing engine light, which indicates significant engine trouble. They replaced the knock sensory and then 2 weeks later the same thing happened so More

by jmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2023

Heritage Hyundai Towson responded

Thank you for sharing feedback about your experience with Heritage Hyundai Towson. Our goal is to meet then exceed the expectations of all customers and sincerely apologize as if appears this did not occur. We greatly appreciate you taking the time to speak with our Regional Fixed Operations Director, Andy Cohen, allowing us to work with you toward a resolution that makes you happy. As discussed, if you have any additional questions or concerns, please contact Andy directly at acohen@mileone.com or 443.341.8627. Again, thank you for your time and we look forward to continue working with you in the future.

February 07, 2023

Dealership Rating
Employee Rating

This place literally put customer satisfaction last. You drop your car, and you won't see it for at least 12. Do you want updates? Nope, you won't get one. Their Service Chris is worse, and his crew fo More

by Cjgood51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2023

Heritage Hyundai Towson responded

Thank you for taking the time to review Heritage Hyundai Towson. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our Assistant Regional Service/Parts Director, Kelly Marquardt, would like to discuss your experience in more detail and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Kelly directly at kelly.marquardt@mileone.com or 717.515.1861 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

February 04, 2023

Dealership Rating
Employee Rating

I went to this dealership on a very short notice and few hours before the store closing. However, dealership and staff provided best services with adequate information to help choose a car and make decision More

by saujanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Timalsina , Ron Blische, Walt McDonald, Elliott Robinson, Brad Scammell

Feb 06, 2023

Heritage Hyundai Towson responded

Hi Saujanya, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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