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Chris Morales
Chris Morales at Mitchell Buick-GMC
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Chris Morales

Service Advisor

Mitchell Buick-GMC

4105 Sherwood Way
San Angelo, TX 76901

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Chris Morales

March 15, 2024

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Employee Rating

My only present concern is I had windshield washer stoppage on my truck. I told them everytime l took it in (3 times) the reservoir needed cleaning. When I brought it home the last time the reservoir More

by bdictson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Mitchell Buick-GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Luke Jones, luke@mitchellbpg.com, 325-949-1811

March 09, 2024

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Employee Rating

They are nice and fixed the car problem in a timely manner. Waiting area is clean. More

by asimecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Mitchell Buick-GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Luke Jones, luke@mitchellbpg.com, 325-949-1811

March 09, 2024

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Employee Rating

Great service as always from Mitchell’s! Got me in & out quickly! Easy Choice to make! More

by MATTHEW.SAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Josh Hewitt

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Mar 12, 2024

Mitchell Buick-GMC responded

Hello Matthew! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Luke Jones, luke@mitchellbpg.com, 325-949-1811

March 07, 2024

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Employee Rating

Chris in the service department was friendly, professional, and communicated well. I was completely satisfied with their service. More

by SHANNONHUNNICUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2024

Mitchell Buick-GMC responded

Thank you for reaching out Shannon! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Luke Jones, luke@mitchellbpg.com, 325-949-1811

March 05, 2024

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Employee Rating

Oz was great! Extremely professional and easy to work with. His follow up is spot on. If I am in need of a vehicle in the future, I will come back to Oz. More

by ZACHARYMANNSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OzValdo Martinez

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Mar 07, 2024

Mitchell Buick-GMC responded

Thanks for this awesome review, Zachary! I work hard to meet expectations like yours, and I'm happy to hear that Oz managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

March 05, 2024

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Employee Rating

Any service I have had done at Mitchell is done expediently. All service people are very courteous More

by SCTEX1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Josh Hewitt

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Mar 07, 2024

Mitchell Buick-GMC responded

It’s great to know that our staff provided an exceptional service experience for you. I take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let me know! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 28, 2024

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Mario always goes above and beyond to make sure I’m comfortable and understand my maintenance! I drive a ford but go to GMC service department just for him! More

by MARKSOLIS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Josh Hewitt , Alex Solis

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Mar 01, 2024

Mitchell Buick-GMC responded

We are glad you are here! Thank you for taking the time and letting Mario and his team know how they are doing. Mario loves taking care of customers and is the best at what he does. I appreciate your business. Luke Jones 325-340-4199

February 27, 2024

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Employee Rating

Great bunch of guys. They get u right in and out on your service needs More

by OLLIEBYOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Josh Hewitt

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Feb 29, 2024

Mitchell Buick-GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 25, 2024

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Employee Rating

Very courteous and professional always able to get on for an appointment when needed. Return a clean car More

by BUBWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Josh Hewitt

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Feb 28, 2024

Mitchell Buick-GMC responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Mitchell Buick GMC. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Luke Jones, luke@mitchellbpg.com, 325-949-1811

February 25, 2024

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Employee Rating

Bought my vehicle in San Angelo, when I am from Waco. Appreciated at the time of purchase their friendliness and their no pressure approach. Their service department, both times I have been back, has b More

by connie_berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2024

Mitchell Buick-GMC responded

Thank you for putting your trust in Mitchell Buick GMC, Connie! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Luke Jones, luke@mitchellbpg.com, 325-949-1811

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