Chris Montelongo
Chris Montelongo at Ourisman Tri-State Subaru
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Chris Montelongo

Finance Manager

Ourisman Tri-State Subaru

255 E Cleveland Ave
Newark, DE 19711

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rated
108 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

not yet
rated

108 Reviews

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108 Reviews of Chris Montelongo

March 01, 2023

Dealership Rating
Employee Rating

From start to finish, everyone has been so helpful, kind and thorough in making sure I got exactly what I wanted and needed. Highly recommend! More

by lindseycampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Collin Russell

Mar 01, 2023

Ourisman Tri-State Subaru responded

Thank you for this great feedback, Lindsey. The Matt Slap Subaru team is glad to have you as a client!

February 16, 2023

Dealership Rating
Employee Rating

Always welcome, nice staff & prompt service - even though this service cost me alot of money More

by carolyn.m.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick V, Mark Fox , Ellen

Feb 16, 2023

Ourisman Tri-State Subaru responded

We are glad to hear that you have had positive experiences with our team, Carolyn. We truly appreciate your kind review. Please feel free to give me a call if you would like to discuss our pricing at all further. Thank you, Fahed Alkaye - Parts & Service Director - 888-418-2820

January 21, 2023

Dealership Rating
Employee Rating

Dealership handled any issues I had and gave me a rental car on multiple occasions for when my car had to undergo recalls. More

by Pmartinez95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Collin Russell

Jan 23, 2023

Ourisman Tri-State Subaru responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Matt Slap Subaru. Safe travels!

April 29, 2022

Dealership Rating
Employee Rating

Four wonderful experiences with every employee at Matt Slapp, Laura, Ashley, and organized service department. More

by caroleelou
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick V

May 02, 2022

Ourisman Tri-State Subaru responded

Thank you for sharing this wonderful review! It is terrific to hear that you have had such positive experiences with Laura, Ashley, and our team. Safe travels until we see you next at Matt Slap Subaru!

March 31, 2022

Dealership Rating
Employee Rating

I have a long-term relationship with Matt Slap staff,both in sales and maintenance. I am comfortable purchasing cars there. For my current purchase I still need guidance with properly using some features th More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christi Applegarth

Apr 07, 2022

Ourisman Tri-State Subaru responded

Thank you for the great 5 star review! We appreciate the support.

March 07, 2022

Dealership Rating
Employee Rating

We fervently bought a Used Impreza from Laura Hart-Siano, and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mon More

by Steve P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Hart-Siano

Mar 10, 2022

Ourisman Tri-State Subaru responded

Steve, thanks for the great 5 star review!

March 02, 2022

Dealership Rating
Employee Rating

Jay Brown (Matt Slap salesman) has kep in touch with me for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay B , Tiffany D

Mar 04, 2022

Ourisman Tri-State Subaru responded

Thanks for the outstanding 5 star review! We appreciate you coming to our dealership!

February 08, 2022

Dealership Rating
Employee Rating

Jack Stewart is the definition of customer service. The whole experience was wonderful. Thank you! More

by tomjpp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Stewart, sales

January 29, 2022

Dealership Rating
Employee Rating

Great Service throughout the process. Helpful, patience,great process of showing details of vehicle on how everything works. More

by Gitana1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Fox , Audrey Ballard

Jan 31, 2022

Ourisman Tri-State Subaru responded

Thank you for the great 5 star review! We're always happy to assist!

November 28, 2021

Dealership Rating
Employee Rating

Great knew what we wanted and got in and out mike was great and all were very helpful. More

by Uptwome
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Siani P, Mike R

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