Chris Mikell

Great vehicles and great sales representatives, Chris was more than willing to go the extra distance for me to see the car that I wanted and made the entire process seamless from start to finish. more than willing to go the extra distance for me to see the car that I wanted and made the entire process seamless from start to finish. More

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Best buying experience I have had in the last ten years. Hands down most professional outfit after multiple horrible dealings with sub par dealerships! Hands down most professional outfit after multiple horrible dealings with sub par dealerships! More

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The process from start to finish amazing! I have purchased many vehicles over the years and this was the best experience by far. Ty was awesome and the rest of crew made the experience a ple I have purchased many vehicles over the years and this was the best experience by far. Ty was awesome and the rest of crew made the experience a pleasure. I will definitely refer my friends and family to this dealership. More

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Dealership is clean and a very nice interior lot. It wasn’t what I expected when I pulled up, but despite the curb appeal, it’s amazing! Chris is also amazing. A truly stand up guy. I can’t say It wasn’t what I expected when I pulled up, but despite the curb appeal, it’s amazing! Chris is also amazing. A truly stand up guy. I can’t say enough great things about him. I don’t live in Dallas and it was so easy for me to fly in and take care of business. Hands down the best sales I’ve ever worked with. You won’t regret your purchase with him. More

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Thanks for helping us in the purchase of a car for my teen daughter. Would definitely buy from them again. teen daughter. Would definitely buy from them again. More

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Chris Mikell was great to work with. Easiest, quickest, and least stressful car buying experience I've ever had. Would definately recommend Chris and Dallas Lease Returns. Easiest, quickest, and least stressful car buying experience I've ever had. Would definately recommend Chris and Dallas Lease Returns. More

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Exceptional service! Friendly staff, seamless process, and I drove away thrilled with my new/used car. Highly recommend! Friendly staff, seamless process, and I drove away thrilled with my new/used car. Highly recommend! More

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This is car number 3 from “DLR” group, we’ve had great experiences with them and the hassle free discussions and streamline paperwork make the car buying experience much more enjoyable!! Chris answers th experiences with them and the hassle free discussions and streamline paperwork make the car buying experience much more enjoyable!! Chris answers the phone nearly every call…which is not the standard in today’s customer service. If by chance he missed your call, it’s just minutes before you hear back. All future car endeavors will first work through Chris and the Dallas Lease Returns group before going anywhere else. More

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Chris Mikell went above and beyond. I drove in from out of state and he stayed late to make sure I got back on the road safely with our amazing new (to us) vehicle. Highly recommend d I drove in from out of state and he stayed late to make sure I got back on the road safely with our amazing new (to us) vehicle. Highly recommend doing business with Chris. More

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After looking for almost two months all over central Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, a Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, and we found this one vehicle with the exact year, color and features that my wife wanted at Dallas Lease Returns. At first, being old-school vehicle buyers (we've always bought cars by visiting local dealers), I was leery about doing an out-of-state purchase for a few different reasons. I've read and heard some horror stories. I called DLR and spoke with Robert Schultz. He was very helpful, accommodating all of my questions, answering each one very clearly. When I informed him that we are from Arkansas and can only drive down to look at the car on Saturday October 12, he didn't miss a beat and said that while he was going to be out on that day (He was going on a cruise to celebrate his wedding anniversary--congratulations!), he assured me that Chris Mikkel would take good care of us. We didn't make it on the 12th but instead came to see the car on the 14th and Robert had already come back from his anniversary trip. I must say, the friendliness of DLR staff is on a class of its own, which we we did not find in any of the two dozen dealerships that we visited prior to DLR. Robert was very friendly. He has this amiable, friendly and likeable disposition. And similar to our conversation on the phone earlier, he answered all our questions, explaining to us the smallest detail in a manner that we could understand. We flew into DFW the next Sunday to close on our transaction and to drive the vehicle back to Arkansas. We were late and tired from our flight. Chris Mikkel took really good care of us. He was very considerate of the fact that my wife and I were both tired from the trip. The front desk lady, Angelica Mitchell, even made a special batch of popcorn for our consumption. We were in and out of that place driving my wife's newly-bought car in less than an hour. Very efficient and very friendly. Our total customer experience with Dallas Lease Returns is absolutely worth every penny of the two trips we made to the area (an additional $1000 to the cost). The experience was wonderful! If I had known about this level of customer service, we would have started our vehicle search with DLR instead of visiting so many local dealerships. My wife echoes my sentiments; she has expressed this to me privately. I am encouraging her to also write up a review. She is extremely happy with Dallas Lease Returns. I cannot say enough great things about Dallas Lease Returns. I am not surprised that DLR has garnered the Dealer of the Year award for 6 straight years. We highly, highly recommend this place especially these two gentlemen--Robert Schultz and Chris Mikkel. I am quite sure that with these two, DLR will continue to soar high with DealerRater ratings. Kudos and thank you to Robert and Chris! More

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