Chris Mercer
Chris Mercer at Larson Ford
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Chris Mercer

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.8
93 Reviews

Dealership Experience

12 yrs, 6 mos

4.8

93 Reviews

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93 Reviews of Chris Mercer

March 11, 2025

Dealership Rating
Employee Rating

Larson Ford has the most courteous, professional and knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. More

by Niecy123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Larson Ford responded

We're delighted to hear that Bobby and the rest of our Larson Ford team made your experience enjoyable. Thank you for sharing such positive feedback!

March 04, 2025

Dealership Rating
Employee Rating

They can’t do more for you in sales and service, wonderful to work, great people!!!! More

by Dominickjmazzasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Mar 04, 2025

Larson Ford responded

Thank you for reviewing Larson Ford! It was so kind of you to share your experience, Dominick!

March 01, 2025

Dealership Rating
Employee Rating

I've been dealing with Larson Ford for 20 years. Always a great experience doing business with everyone there. More

by DPIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Larson Ford responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently had great experiences with us at Larson Ford. We are looking forward to many more years of serving you!

March 01, 2025

Dealership Rating
Employee Rating

A BIG THANK YOU to Bobby, Tim and Tracy for making my car experience so enjoyable. Their exceptional service and attention to detail truly made a difference. I couldn’t be happier with how everything turned More

by Jenn Higgins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

Larson Ford responded

Jenn, we're delighted to hear that Bobby, Tim, Tracy, and Chris made your experience at Larson Ford so enjoyable! Thank you for being a loyal customer over the years. Enjoy every moment with your new Ford Explorer!

February 27, 2025

Dealership Rating
Employee Rating

Professional helpful easy to schedule an appointment. No wait for service rep. In and out very fast More

by tim.1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

Feb 28, 2025

Larson Ford responded

We are so happy that our Larson Ford team earned your five stars. Thanks for choosing us to service your vehicle.

February 23, 2025

Dealership Rating
Employee Rating

Exceptional service. Very knowledgeable. All promises delivered. Great car leasing experience. Robert and the team consistently strive for and deliver excellence More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Larson Ford responded

Tom, we're delighted to hear that Robert and the Larson Ford team provided you with an exceptional leasing experience. Thank you for your kind words!

February 22, 2025

Dealership Rating
Employee Rating

Very professional and courteous staff Work was done in a timely matter Will go back for future service More

by Chrishernan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Larson Ford responded

Chris, we're delighted to hear that our team at Larson Ford provided you with professional and courteous service. We look forward to assisting you in the future!

February 19, 2025

Dealership Rating
Employee Rating

Great dealership and sales and service department. Thy are knowledgeable and extremely helpful .. thank yiu More

by donnasilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Larson Ford responded

Thank you for the kind words about our team at Larson Ford! We're delighted to hear that our sales and service departments provided knowledgeable and helpful assistance. We appreciate your support!

February 05, 2025

Dealership Rating
Employee Rating

Everyone was helpful and efficient . A great experience going to Larsen ford the best one I've had after years of purchasing/ leasing from other dealers More

by herrlisa9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Feb 05, 2025

Larson Ford responded

We're delighted to hear that your experience at Larson Ford was the best you've had! Thank you for stopping by to share your glowing review with us!

January 28, 2025

Dealership Rating
Employee Rating

Chris and the service team at Larson are professionals who are passionate about delivering superior customer service More

by Tom G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson, Tracy Black

Jan 28, 2025

Larson Ford responded

Tom, we're delighted to hear that Chris and the Larson Ford service team provided you with exceptional customer service. Thank you for sharing your experience!

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