Dealership Experience
12 yrs, 3 mos
81 Reviews
Write a Review81 Reviews of Chris Mercer
November 18, 2024
Great fast and friendly service each and every time. No complaints at all from this satisfied customer! No complaints at all from this satisfied customer! More
Other Employees Tagged: John Kaiser, Dave Pirk
November 15, 2024
They've taken great care of my 2020 Explorer ST since I purchased it from same dealership in July 2019. Pre-work inspections are thorough and let me know when maintenance needs are "now" or "next visit" s purchased it from same dealership in July 2019. Pre-work inspections are thorough and let me know when maintenance needs are "now" or "next visit" so I can plan to keep my car running great as long as possible and within my budget. More
Other Employees Tagged: John Kaiser, Dave Pirk , From Service Dept.: Steve, Chris P.
October 23, 2024
Always informative and no surprises . . the service staff are always polite and helpful to your needs . the service staff are always polite and helpful to your needs More
Other Employees Tagged: John Kaiser, Dave Pirk
October 20, 2024
I use to dread going into dealerships and was always worried about buying a new truck. We’ll never again! Bobby has now made the process amazing both trucks I’ve purchased from him. He treats every sing worried about buying a new truck. We’ll never again! Bobby has now made the process amazing both trucks I’ve purchased from him. He treats every single person he talks to like family and I will never buy a truck from anyone else ever again. Larson ford has been my go to place now for my vehicles and service because it’s not just one person that makes this place so great but the entire team! Bobby in sales, Tracey in finance and Chris at the service department. I honestly have not met a single person that doesn’t have a smile on and always willing to help. More
Other Employees Tagged: Robert Larson, Robert F. Barranger Jr., Tracy Black
October 15, 2024
The friendliest and professional service center in New Jersey. Never have to wait for your appointment Jersey. Never have to wait for your appointment More
Other Employees Tagged: John Kaiser, Dave Pirk
October 04, 2024
We have had our cars serviced with Larson Ford for over 15 years. We are always happy with the service they provide. They are thorough, professional, and honest in their dealings. However, they have recen 15 years. We are always happy with the service they provide. They are thorough, professional, and honest in their dealings. However, they have recently begun to charge a surcharge for using a credit card. We brought our car in for a routine oil change, but they pointed out that we were due for a tuneup. We generally follow their recommendations because it has meant our cars last us much longer. So we agreed to have the tuneup done. The only option was then to pay for the service using a credit card. We don’t regularly carry $500 or more In cash. I don’t think most customers would be paying for major service or repairs in cash. That additional surcharge really adds onto an already costly bill. More
Other Employees Tagged: John Kaiser
September 30, 2024
Chris in the Service Department is always a pleasure to work with. He does great work and is always available to answer any of my questions or concerns. I recommend Larson Ford Service to all of my friends work with. He does great work and is always available to answer any of my questions or concerns. I recommend Larson Ford Service to all of my friends. (Dorothy Jackson) More