Chris Mathis

My husband finally found the Mercedes GLE450 with the options he wanted, however we live in Michigan. It’s a little scary purchasing a vehicle out of state without driving it, but my brother, a car enthu options he wanted, however we live in Michigan. It’s a little scary purchasing a vehicle out of state without driving it, but my brother, a car enthusiast, assured us people buy cars all over the country and he contacted Andrew Rojas on our behalf. Andrew took the time to make a video of the vehicle for us which put us at ease about the condition of the car. He gained our trust with his excellent communication skills and with my brother’s negotiating skills we were able to purchase the Mercedes. Andrew always responded promptly to our questions and concerns. We were not familiar how all the paper work would be signed via the computer, but Andrew VERY patiently walked us through each page of the entire process. He even helped line up the transport of the vehicle for us. The Mercedes arrived fine on Sunday July 21.. only one thing - the manuals for the vehicle and the leather folio they come in were not in the vehicle. Andrew assured us he would send them promptly so we can learn how to utilize all of the amazing technology this Mercedes has to offer. It was such a pleasure working with Andrew. His knowledge and commitment to customer satisfaction is a tremendous asset to Jackie Cooper Mercedes Benz. Thank you to Andrew - well done! More

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All of the people that I came in contact were friendly and very helpful. I can honestly recommend them to my friends. and very helpful. I can honestly recommend them to my friends. More

by johnnywlee1 Verified Customer Verified Customer

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Patient, thorough and helpful. Danny spent all day with me seeking to understand what was important to me and helping accommodate. Danny spent all day with me seeking to understand what was important to me and helping accommodate. More

by MANDY.MONJARAS Verified Customer Verified Customer

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I reccomend Jackie Cooper Dealership to anyone looking to purchase or lease a vehicle. My sales rep was outstanding, providing excellent customer service throughout the whle buying process..Oh and did I ment purchase or lease a vehicle. My sales rep was outstanding, providing excellent customer service throughout the whle buying process..Oh and did I mention I was from out of state. Thank ayou so much Mario Varon! More

by PSMSKAGGS Verified Customer Verified Customer

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I had a very good experience with this dealership, especially given that I purchased a vehicle off-site. The staff were responsive, attentive, and helpful. especially given that I purchased a vehicle off-site. The staff were responsive, attentive, and helpful. More

by TELESKR73 Verified Customer Verified Customer

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Bailey is absolutely the most helpful and informative sales associate I have had in many years. She is customer friendly and develops relationships that provide for customer retention as well as your sa sales associate I have had in many years. She is customer friendly and develops relationships that provide for customer retention as well as your sales ma, your finance manger and Chris is internet communications! Hats off to a great team ! Thank you More

by MIKE@MIKEDAYAGENCY.COM Verified Customer Verified Customer

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Flawless out of state purchase all with DocuSign. Great service as they transported my new car and transported my trade in back to Tulsa. Great service as they transported my new car and transported my trade in back to Tulsa. More

by CARLZEIDLER Verified Customer Verified Customer

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Super guy, gave us space and explained the process completely. We never felt in the dark. Ask for him if come in you will not be disappointed. completely. We never felt in the dark. Ask for him if come in you will not be disappointed. More

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We had an amazing experience with Jeremy. In and out in a little over an hour on a cash deal and our trade in. We'll be back again. little over an hour on a cash deal and our trade in. We'll be back again. More

by smithcasey47 Verified Customer Verified Customer

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Great customer service with very friendly staff! I just purchased our fifth car from Jackie Cooper! Super competitive pricing. Best dealer in all my car buying experiences hands down! purchased our fifth car from Jackie Cooper! Super competitive pricing. Best dealer in all my car buying experiences hands down! More

by TRLOKEN Verified Customer Verified Customer

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