Chris Martin

Excellent price, service and overall fantastic job by all involved. 2016 Ram Laramie pickup truck involved. 2016 Ram Laramie pickup truck More

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The service was very good dealership is always clean and snacks were good restrooms always neat and clean snacks were good restrooms always neat and clean More

by charlesrosato1 Verified Customer Verified Customer

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This was the easiest transaction for me! ! I even got to meet Gary, will continue to purchase vehicles from the dealerships these guys are affiliated with. I purchased my 4 Runner in Tuscaloo ! I even got to meet Gary, will continue to purchase vehicles from the dealerships these guys are affiliated with. I purchased my 4 Runner in Tuscaloosa and now my fun convertible Miata from the Mazda dealership in Pelham! Let the fun begin!!💃 More

by rosemaryhutchersongipson Verified Customer Verified Customer

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We bought our 16 year old son a 2010 Mazda6 from a used car dealer. A week later the battery died. We replaced it at Advance Auto Parts with a new Die Hard battery. 3 hours later, that battery died. Accord car dealer. A week later the battery died. We replaced it at Advance Auto Parts with a new Die Hard battery. 3 hours later, that battery died. According to the Carfax report, this car had almost all its previous service done at a Mazda dealer in Georgia. Since our problem seemed more complicated than a local mechanic could diagnose, I scheduled a service appointment with Med Center Mazda. Despite the car's age, it had only 150k miles and an impeccable service history. Mazda made the car so I thought they would be the best to know what was going on. We took it for our appointment at 10AM September 27, but were told by the service department they "might" get to it that day, otherwise it would be early to mid next week, so we had to leave it there. A week later, we were finally told the car had a bad battery, and needed new brake pads and rotors. We shelled out nearly $2300 for this work and drove the car home. 6 hours later, the car was completely dead yet again. The following morning we brought the car right back to Med Center Mazda, where we were met with barely civil service personnel. "The car is just old," we were told, "our diagnostic equipment is for newer models." Why make a car designed to last well over 151k miles if the dealer isn't equipped to work on that car years later? Furthermore the mechanic who had worked on the car previously was off; when my husband asked if there was a different mechanic available he was told there was only one, and he was already covered up with other cars that needed work. We left the car there, preparing for another week-long wait for a *possible* diagnosis. Meanwhile we informed the dealer where we purchased the car what was going on. That dealer told us to get the car back from Med Center Mazda as they clearly were not interested in working with us, and bring it back to him. When we picked the car up that afternoon we were met with frosty reception by the mechanics who clearly wanted to see nothing but the back of us. We took the car back to the dealer we got it from and 2 days later, he found a busted relay that was steadily drawing 1.5 amps from the battery, enough to drain it within a few hours. Why couldn't Med Center Mazda find this problem after having it for a week? The bigger issue though is how we were treated. Just because we brought in an older model does not mean we should have been treated with contempt. We could have been future customers of a brand new Mazda vehicle - especially since Mazda is now one of the few car makers that doesn't use CVT's, we were seriously thinking of switching our Honda and Toyota out for new Mazdas. We would have been loyal future customers, but if you're going to treat us with scorn when we bring in our 2010 Mazda, you won't get a chance to treat us with scorn again, no matter what vehicle we're shopping for. The arrogance and snobbery with which we were treated by the service personnel at Med Center Mazda has completely turned us off ever shopping there for a new or used vehicle in the future, and we won't be shy about telling people we know about this absurd experience. More

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Since the first day we came in the professional care and service has been outstanding. We bought a MX5 and a CX30. service has been outstanding. We bought a MX5 and a CX30. More

by tomhome Verified Customer Verified Customer

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Very professional and courteous dealership. Med Center Mazda has always went above and beyond my expectations. Definitely check them out! Med Center Mazda has always went above and beyond my expectations. Definitely check them out! More

by stevensonb45 Verified Customer Verified Customer

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I love the way y’all fixed my car! I would refer anybody to y’all I would refer anybody to y’all More

by lawonda76 Verified Customer Verified Customer

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Got me in quick any out. Great price and honest. They always are upfront about the maintenance you need with a fair price. Better than these quick oil change places which cos Great price and honest. They always are upfront about the maintenance you need with a fair price. Better than these quick oil change places which cost more than Med Center Mazda. I was surprised the dealership is cheaper than the quick lube places. I will not take my Mazda no where else More

by tmparts Verified Customer Verified Customer

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The service department was very professional and courteous. The sales department was very easy to deal with as well. This dealership goes above and beyond. Definitely recommend! courteous. The sales department was very easy to deal with as well. This dealership goes above and beyond. Definitely recommend! More

by bs0020 Verified Customer Verified Customer

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Fixed all that I requested. Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort a Everything looks and sounds great. The audio/video link to the mechanic via my phone was a pleasant surprise. Only complaint was that the escort attendant who met me to check me in failed to tell me to check my phone for a message from the mechanic working on my car. Noting was done until 2 + hours later when I inquired at the service managers officer. They were waiting for me to sign the repair authorization before starting any work. I'll know better next time. More

by KDELOACH Verified Customer Verified Customer

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