Chris Marhofer
Chris Marhofer at Suburban Ford of Ferndale

Chris Marhofer

Sales Consultant

Suburban Ford of Ferndale

21600 Woodward Ave
Ferndale, MI 48220

4.5
30 Reviews
4.5

30 Reviews

Write a Review

Dealership Experience

10 yrs

Industry Experience

13 yrs

Languages Spoken

English English

30 Reviews of Chris Marhofer

October 19, 2024

Dealership Rating
Employee Rating

Salesperson, Christopher was great, and took time to explain features of vehicle. Also, got good trade-in offer More

by annis1rw
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Suburban Ford of Ferndale responded

We're delighted to hear that Christopher provided excellent service and helped you understand your vehicle's features at Suburban Ford of Ferndale. It's great to know you received a good trade-in offer as well! Thank you for choosing us!

September 18, 2024

Dealership Rating
Employee Rating

Great service and all commitments that were were promised were kept. Chris took great care of me And kept me informed of the process. More

by mah2play
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Suburban Ford of Ferndale responded

Thank you for sharing your positive experience! We're glad Chris and the team at Suburban Ford of Ferndale could keep their commitments and provide great service. Enjoy your new ride!

September 05, 2024

Dealership Rating
Employee Rating

We were invited in and treated well the entire time. Chris spent tons of time making sure we got exactly what we wanted with the deal we wanted. More

by Tyler Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Suburban Ford of Ferndale responded

Hi Tyler, we're delighted to hear that Chris provided you with excellent service at Suburban Ford of Ferndale. Thanks for sharing your positive experience!

July 18, 2024

Dealership Rating
Employee Rating

AVOID SERVICE AND CONTRACTS IN THIS PLACE! !! I have decided to buy my used car with this dealer in 2023, I decided to give them the confidence and peace of mind of being able to buy my car in More

by david m.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Cornell

Jul 22, 2024

Suburban Ford of Ferndale responded

Hi David, I'm truly sorry to hear about your experience. This is definitely not the level of service we aim to provide and I apologize for any inconvenience caused. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Christopher Scott - Service Manager - christopherscott@lithia.com

January 06, 2024

Dealership Rating
Employee Rating

Chris was my sales rep. Dealing with him through the process of the details of the Audi and my test drive won me over. His relaxed approach and overall knowledge of auto res More

by JasRuss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Walker

Jan 08, 2024

Suburban Ford of Ferndale responded

It's great to know that Chris was able to provide you with the detailed information and relaxed service you needed at Suburban Ford of Ferndale. We appreciate your recommendation! Enjoy your Audi.

September 11, 2023

Dealership Rating
Employee Rating

Chris Marhofer did great job. My overall experience is awesome except the finace part.So i needed to talk to other lenders to get the good number. Overall it is very satifactor More

by abdul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Suburban Ford of Ferndale responded

Hi Abdul, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

July 21, 2023

Dealership Rating
Employee Rating

Seemingly unorganized and Not customer oriented in working for customer service after point of sale. More

by Rbundy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nicole Dawson

Jul 25, 2023

Suburban Ford of Ferndale responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (248) 399-1000 at your earliest convenience and we will do our best to resolve this with you.

July 15, 2023

Dealership Rating
Employee Rating

Just a special thank you for letting me drive every car on the lot. Love my final choice. I'll always remember your kindness and patience. More

by fredtovich
Sales Price Transparency
Recommend Dealer
Yes
Jul 17, 2023

Suburban Ford of Ferndale responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Jul 17, 2023

Suburban Ford of Ferndale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2023

Dealership Rating
Employee Rating

Chris was a really good seller he explained everything, and the finance person was so accurate with the information regarding credit , otherwise I’m happy with my new hybrid car More

by david m.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Maples

May 16, 2023

Suburban Ford of Ferndale responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Dealership Rating
Employee Rating

Check engine light came on 5 minutes after leaving and they told me to pound sand basically. Salesmen was nice but they obviously don't care about the customer. More

by klockworkinc
Customer Service
Friendliness
Price
Recommend Dealer
No
May 17, 2022

Suburban Ford of Ferndale responded

Please contact us at (248) 399-1000 so we can work with you to make this right.

1

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