708 Reviews
Write a Review708 Reviews of Chris Kulazidis
October 22, 2024
i was very happy to make the deal with you, i appreciate everything. the service was great everything. the service was great More
April 21, 2024
Son los mejores un buen servisio presios ayuda buen ambiente y personas agradables muchas gracias ambiente y personas agradables muchas gracias More
Other Employees Tagged: Erik Coxwell, Chris Leporte, Luis Mendoza, James Daus, Courtney Gayle, Wesley Bonito, Zeke Howes, Wesner Larose, Oscar Vizcarra
March 02, 2024
Since the beginning this dealership has been bad. They lack service. To purchase the vehicle, I went online to compare and contrast with different vehicles and different dealers. Other said Al Hendri They lack service. To purchase the vehicle, I went online to compare and contrast with different vehicles and different dealers. Other said Al Hendrickson was wonderful, they lied. The vehicle was in transit when I put a down payment on it. They called me a couple of weeks later to let me know that it was in. I made and appointment for 9am on a Saturday. After arriving, I was told my sales person was not there yet and would arrive around 9:30am. Apparently, my time is not valuable to the dealership. I said no, I made the appointment for 9. I asked for a different sales person. Sales manager came to me and asked if I would be patient and wait for the sales person. I said no. My appointment is at 9am, and if the sales person is not due until 9:30, then I should have been told. I asked for my down payment to be returned and miraculously a different sales person was available. I purchased the Grand Highlander. Next, 2 weeks later, I returned to the dealership and told them my key fob was not working. Since, I still only have 1, that was a problem. The sales desk sent me to a sales manager, who sent me to a sales person, who sent me to the service desk, who then sent me back to the original starting point. Each time, I told them my key fob did not work and each time they asked me how old it was, and I repeated each time that it was two weeks old. Finally, the service person said we could try and replace the battery. The sales desk said, okay, do that. The service person said he needed some sort of ticket. Finally, got the ticket and was brought back to the parts sales desk. Asked for a new battery, he said that will be $20. I said no, the key fob is only 2 weeks old. After some back and forth between the parts sales person and the service person, I got a new battery. Still haven't received the 2nd key fob. At the same time, I purchased the cross bars and paid $500. Since I could have purchased them for less anywhere else, I thought this included installation. I asked to have them installed after the oil change and they wanted to charge me another $460. This is without asking me first. I would have said no and returned the cross bars. I told them to remove the cross bars and give my my money back. I was then given a "deal" to have the installation done for $229. This is all a load of crap. Al Hendrickson lacks service. They will sell you a car, set you afloat down the river without a paddle. Good luck to anyone using this dealership. Must be a rather high turnover rate since I don't see any of the people I have dealt with in the past or today. More
Other Employees Tagged: Erik Coxwell, Kurt Brosche, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Mike Joseph, Wesley Bonito, Zeke Howes, Jennifer Burton
December 12, 2023
Excellent service. Timely, well organized. Efficient. Reasonable pricing. Easy scheduling. Knowledgeable of customers' needs. Conveniently located. Timely, well organized. Efficient. Reasonable pricing. Easy scheduling. Knowledgeable of customers' needs. Conveniently located. More
December 04, 2023
Kris Kay has been my advisor for many years and he is always very knowledgeable and courteous. He is always helpful and explains things in layman terms. I have only good things to say about him, he is a always very knowledgeable and courteous. He is always helpful and explains things in layman terms. I have only good things to say about him, he is a great employee and represents Al Henderson in a very professional way More
October 14, 2023
Everyone is very helpful and pleasant, however the process is way too long. Not including a misunderstanding on our part, it took 6 hours and it was not a weekend. We worked with Robertson, Renee & process is way too long. Not including a misunderstanding on our part, it took 6 hours and it was not a weekend. We worked with Robertson, Renee & Luis More
Other Employees Tagged: Robertson,Renee,Luis
August 21, 2023
My service appointment was easy to make, easy to check in and easy to check out. The service writer, Chris K, was courteous, efficient, and paid attention to details. in and easy to check out. The service writer, Chris K, was courteous, efficient, and paid attention to details. More
Other Employees Tagged: Oscar Vizcarra