Chris Kleinsmith

Saturday March 2021, my F250 broke its serpentine belt just outside Baltimore and broke down in front of a Ford dealership. After they told me they were two busy, I called Al Packers White Marsh Ford and just outside Baltimore and broke down in front of a Ford dealership. After they told me they were two busy, I called Al Packers White Marsh Ford and Chris Kleinsmith said he could do it. I got a tow and within two hours I was back on the road to North Carolina. I really appreciate those guys and I want everyone to know they got your back when you need them. More

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I took my truck to Al Packer Ford Whitemarsh quick service lane and was greeted by Randy and received prompt service from the service staff as always . I will be returning for service when due again service lane and was greeted by Randy and received prompt service from the service staff as always . I will be returning for service when due again More

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Great service/sales dept Jonathon Luther did a great job getting my F150 serviced and back to me quickly keeping in touch the whole time. It was repaired washed and inside wh Jonathon Luther did a great job getting my F150 serviced and back to me quickly keeping in touch the whole time. It was repaired washed and inside when i arrived there. Great Job More

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I had a few hiccups on a recent service however Al Packer went above and beyond to make sure I was happy and satisfied in the end. Packer went above and beyond to make sure I was happy and satisfied in the end. More

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oil change Christopher did a great job assisting me with my appointment. my jeep was serviced and completed in a timely fashion. thanks again for all your help. Christopher did a great job assisting me with my appointment. my jeep was serviced and completed in a timely fashion. thanks again for all your help. More

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Great service Staff was very accommodating. I came in with no appointment and they fit me right it. I Would not go anywhere else. Great job guys! Staff was very accommodating. I came in with no appointment and they fit me right it. I Would not go anywhere else. Great job guys! More

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GREAT CUSTOMER SERVICE I WAS VERY PLEASED WITH THE OVERALL SERVICE I WAS GIVEN. AARON YOUNGER IS ALWAYS EAGER TO HELP AND RECOMMEND WHAT SERVICE I NEED FOR MY EXPLORER. TH I WAS VERY PLEASED WITH THE OVERALL SERVICE I WAS GIVEN. AARON YOUNGER IS ALWAYS EAGER TO HELP AND RECOMMEND WHAT SERVICE I NEED FOR MY EXPLORER. THANK YOU AARON. More

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The Best Service The service is always tope rate. They treat me well and do thorough work. The dealership has an excellent team and great facilities. They are excellen The service is always tope rate. They treat me well and do thorough work. The dealership has an excellent team and great facilities. They are excellent. More

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Oil change As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and pr As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and promptly addressed! Ashley Simon More

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The service was great answered all my questions and concerns Through out my experience at this dealership I was treated as if I was the only customer there. They walked me through every step of the service proce Through out my experience at this dealership I was treated as if I was the only customer there. They walked me through every step of the service process and kept me abreast through the entire process. They continued to express a great level of concern for my number of questions through out the process More

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