Chris Keefer

After my oil change my check light engine came on. 1 day later my car wouldn’t start. 1 day later my car wouldn’t start. More

by KAYSMITTY12 Verified Customer Verified Customer

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My service advisor was very professional and thorough with his explanations of the service provided. with his explanations of the service provided. More

by MSMNELSON1 Verified Customer Verified Customer

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Everything was fairly routine, except no one came to the visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action visitors waiting lobby to discuss what they found in their safety inspection. That’s ok, I guess, I just assumed nothing was wrong, no further action needed. However, I was told it would take 3-3.5 hrs. After 4 hrs of no one reaching out, I had to find a service manager in order to inquire about the status of my car. Once they found my manager, I was told it would be another 30min. In all, I was there for 5.5 hours with only one contact between me and the front desk. And it was contact I initiated. More

by CASSYANDRUS Verified Customer Verified Customer

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The Customer Service There is Horrible and I will not ever come back there.They don't Greet u with open arms at all just Horrible. ever come back there.They don't Greet u with open arms at all just Horrible. More

by RHODESHA.AIKEN Verified Customer Verified Customer

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My only issue is my tire pressure sensors were not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. Bryan took the van back to the shop to ensure it was correct. They still have not reset. More

by CHARLESTON0 Verified Customer Verified Customer

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Chris took great care of us. We had a scheduled appointment with one car and needed an emergency pop up. He was able to get us in and a new tire. We had a scheduled appointment with one car and needed an emergency pop up. He was able to get us in and a new tire. More

by MICHAEL_SMITH35 Verified Customer Verified Customer

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The service representative, Chris Keefer, was very polite and helpful and offered me a free car wash. The servicing only took an hour. The waiting room was comfortable. Very pleased with my first experience and helpful and offered me a free car wash. The servicing only took an hour. The waiting room was comfortable. Very pleased with my first experience here. More

by r_lagamba Verified Customer Verified Customer

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Chris did a really good job of explaining everything to me and working with me. He should work on the beard though. me and working with me. He should work on the beard though. More

by jerryjohnsjr74 Verified Customer Verified Customer

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Very poor communication to the customer about what is going on with my car.after being in the shop since March. Just got it today. going on with my car.after being in the shop since March. Just got it today. More

by C.WRIGHT345 Verified Customer Verified Customer

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They went the extra mile to get the car to exhibit Its mechanical problem. Then they did what it took to correct the problem. They were very professional and quick. Thank you! mechanical problem. Then they did what it took to correct the problem. They were very professional and quick. Thank you! More

by KAYOLEEN Verified Customer Verified Customer

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