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Chris Kailer
Chris Kailer at Joe Rizza Acura
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Chris Kailer

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.8
693 Reviews
4.8

693 Reviews

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693 Reviews of Chris Kailer

March 30, 2025

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Employee Rating

I have been a customer at Rizza Acura since 2003. Best auto dealer for me in the 55 years I have been purchasing vehicles. More

by TRUAXIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Ted Jurick, Jay Weber

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Mar 30, 2025

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

March 01, 2025

Dealership Rating
Employee Rating

Upgraded my Acura RDX to a more efficient one, worry free & stylish. Staff was friendly & a pleasure to do business with Joe RIzza Acura, Shout out to Gerard, Tony & Bill!! More

by JRTAYLOR52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Mar 03, 2025

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

January 30, 2025

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Employee Rating

Excellent service every time I visit this dealer, everything from service to purchase has been great! More

by CMILLARD702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Gerard Dumas, Matt Fondren

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Jan 31, 2025

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

November 07, 2024

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Employee Rating

The team provided excellent customer service and very knowledgeable.about explaining all of the financial options available for me. More

by DERRICKJINMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

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Nov 08, 2024

Joe Rizza Acura responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Joe Rizza Acura and found our team knowledgeable in explaining your financial options. We strive to provide excellent customer service, and it’s rewarding to know we met your expectations. We look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 13, 2024

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Employee Rating

Great dealership…. Easy to work with…. great service dept…. Finance dept hmmmmm maybe a little to be desired there More

by URT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas

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Jun 13, 2024

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

October 01, 2023

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Employee Rating

My wife and me have a great time buying a car at Joe Tizza acira More

by HEMPHILLC1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Anthony LaGiglio, Tom

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Oct 02, 2023

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2023

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Employee Rating

Bought an new Acura MDX advance package. Thanks now comes to service on my vehicle. More

by HAPPYANNL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Matt Fondren

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Oct 02, 2023

Joe Rizza Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Acura MDX. We truly appreciate your feedback!

April 15, 2023

Dealership Rating
Employee Rating

I have been doing business with this dealership since 2003. The customer service is the best. More

by TRUAXIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Ted Jurick, Matt Fondren, Jim Sabbia

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Apr 16, 2023

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2023

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Employee Rating

This is my 4th lease. Each lease is exactly what I wanted. And I appreciate the kindness and great customer service you would expect when purchasing a new vehicle. More

by vlm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Gerard Dumas, Matt Fondren

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Feb 06, 2023

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 22, 2023

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Employee Rating

This dealership has always been one of the best dealerships I’ve ever dealt with from Pat Dazzo to Matt Fondren & everyone who works there I have never had a bad experience. More

by MARKCHIBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Brad Dodge, Ted Jurick, Matt Fondren, Todd Parady, Tony Ramos

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Jan 23, 2023

Joe Rizza Acura responded

Thank you so much for your wonderful review, Mark! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Acura!

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