61 Reviews
Write a Review61 Reviews of Chris Gilmore
October 19, 2025
I noticed a missing lug nut a few days after my oil change and tire rotation and went and had them checked and 3 were loose,almost off and not 1 lug nut in my car were torked as they should be. Im a v change and tire rotation and went and had them checked and 3 were loose,almost off and not 1 lug nut in my car were torked as they should be. Im a very lucky my self and family wasn't driving and had a tire fall off. I filed a complaint with Ford and the dealership. I will never return. More
October 04, 2025
The team was great to work with and very professional! They took care of our oil change and other minor checks in details with precision! We recommend GRAFF for all your auto needs services! They took care of our oil change and other minor checks in details with precision! We recommend GRAFF for all your auto needs services! More
October 03, 2025
Service department was unwilling to help fix my truck. I have a noise in the left front router. It is probably break dust or a bent brake shield the service department would not check it. At least they di I have a noise in the left front router. It is probably break dust or a bent brake shield the service department would not check it. At least they didn’t bill me for there do nothing inspection. But I will not be buying my next vehicle from you. More
September 24, 2025
Horrible customer service Felt ignored when entering Felt unsafe when leaving because additional suggestions on what my vehicle needed were not discussed with me Felt like I was being asked t entering Felt unsafe when leaving because additional suggestions on what my vehicle needed were not discussed with me Felt like I was being asked to leave to get additional work done elsewhere after the initial item was fixed on my vehicle car died out on the road on my way home at night Too pricey, especially when you do not get a working vehicle after you pay for it More
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