Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
49 Reviews
4.9

49 Reviews

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49 Reviews of Chris Fanella

October 26, 2025

Dealership Rating
Employee Rating

This dealership is superior to others. Renee returns calls immediately and is always patient and helpful. Chris is polite knowledgeable and always on time?? More

by gthomas0308
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 28, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2025

Dealership Rating
Employee Rating

Easy to schedule and get my recall taken care of. Chris was on time and very professional. More

by SADIEFREEDMAN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2025

Dealership Rating
Employee Rating

Scheduling the service was easy. The work was completed as planned. I am pleased with the result. More

by MARQUARDT0
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 27, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

October 17, 2025

Dealership Rating
Employee Rating

Who is it was a good experience and a great service On the time Thanks More

by abdelilah.benmaarouf
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

October 16, 2025

Dealership Rating
Employee Rating

Adam and Cris were very helpful with fixing my vehicle. Excellent customer service kept me informed while my vehicle was being repaired More

by Rainman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam George

October 09, 2025

Dealership Rating
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I’ve been using this dealer for over 40 years, always fair & excellent service .from Marty & Al. More

by ISLANDXIX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

Dealership Rating
Employee Rating

The staff is always courteous and friendly. My vehicle is always washed when it’s ready to go home. More

by bbaroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Safe travels!

October 05, 2025

Dealership Rating
Employee Rating

Unable to use phone through the vehicle. Service Mgr had one of the techs come and sit with me in my vehicle and re -synced my phone and explained why and what he was doing. Talk about grea More

by Malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam George

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2025

Dealership Rating
Employee Rating

Great service upfront pricing no hidden cost or fees Excellent service would go back again More

by WZRINSKY
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Safe travels!

October 04, 2025

Dealership Rating
Employee Rating

Easy scheduling and proactive to take care of my recall at home Very convenient Very More

by 1GEAUXXV
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 07, 2025

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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