Chris Fairclough

If I could do a zero I would. I went in for a simple refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in refinance on my current lease and it took over 4 hours of waiting and being pawned off to four separate employees, none of whom seemed interested in helping. One would simply walk away and start helping a potential buyer (money over service, right?). After a few hours of waiting and no paper work even started, I left. They would not have noticed so I told them I'd come back a different day and they said they'd been really busy as their reason for letting me wait so long and and wasting my whole morning for nothing. I went back early the next day and was finally helped. But while waiting (of course) I heard the men on the floor talking quite loudly about how much they resent people who come in and waste their time asking questions and not buying. On my way out after finally getting the necessary paper work, I stopped by their snack bar to get a drink and the girl working wouldn't get off her cell phone to help me. Of course not!! I will say that their service department has been very good. Sales upstairs should take a lesson from them. More

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My salesman, Jason Murdock, enabled me to do the entire deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He deal online and brought the car to my house along with the paperwork and picked up my trade . He also oriented me to some of its new features. He was very accommodating and answered all of my questions. More

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I just purchased my 6th Outback from Mark Miller South Towne. They found me the exact car I was looking for while others said there were none to be had. The price was fair, the service excellent, prompt Towne. They found me the exact car I was looking for while others said there were none to be had. The price was fair, the service excellent, prompt, and friendly. I would like to personally thank everyone that played a positive part in my experience. More

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Todd is Amazing! From start to finish Todd did an amazing job! He made us knowledgeable about the 3 different cars we wanted to test drive and choose for ownership. H From start to finish Todd did an amazing job! He made us knowledgeable about the 3 different cars we wanted to test drive and choose for ownership. He made our time spent at the dealership comfortable and worked as quick as he could to get us on our way. We really appreciate Todd, he was very Friendly and Professional. Very Pleased Customers, Jeff & Stacey Turpin More

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New Outback to Idaho! The price was worth us driving from Nampa, Idaho to Salt Lake City, Utah! Since I have asthma, I was concerned about going into a crowded business. Ev The price was worth us driving from Nampa, Idaho to Salt Lake City, Utah! Since I have asthma, I was concerned about going into a crowded business. Everyone wore a mask and indulged my need to avoid touching anything! Thank you!!! More

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Mark Miller is a great man and his dealerships are a reflection of that. I have bought all my cars from Mark Miller and it’s been a great experience every single time. Our saleswoman Dawn Saak is incred reflection of that. I have bought all my cars from Mark Miller and it’s been a great experience every single time. Our saleswoman Dawn Saak is incredible! She is attentive to every need, every question, and every concern. She is knowledgeable, because she can answer any question on the spot. Most importantly she is kind and cares about you as a person. We bought our first Subaru from with Dawn almost 20 years ago, and there is no one we trust more. She is simply the best! The car we bought is amazing and we love it! Thank you Mark Miller and Dawn Saab! More

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First time buying a Subaru I hope I enjoy is as much as I enjoy there doggy commercials Greg was great. Thank you very much for everything you did for us I hope I enjoy is as much as I enjoy there doggy commercials Greg was great. Thank you very much for everything you did for us More

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Purchase of Ascent Todd Jensen was great to work with and very customer centric. Service was also excellent when my wife had the Permaplate applied. Thanks to all! Todd Jensen was great to work with and very customer centric. Service was also excellent when my wife had the Permaplate applied. Thanks to all! More

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First time buying a Subaru, we traded our Jeep in on an Outback and Roger Nielsen and Roger Parkin(the sales manager) worked a miracle to get the deal done for us. We were amazed and the service was extr Outback and Roger Nielsen and Roger Parkin(the sales manager) worked a miracle to get the deal done for us. We were amazed and the service was extraordinary. This dealer is your go to place for Subarus. Thanks again guys!! More

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Very good! I was very happy with the customer service and everyone I worked with. You have a system with no negotiations which can be good knowing all of the co I was very happy with the customer service and everyone I worked with. You have a system with no negotiations which can be good knowing all of the cost up front. Although its always nice to get a little better price than when we started. In the transaction of the paperwork...I was a little disappointed when I was approached with all of the extra insurance coverage that was offered when I already pay a ton of insurance already. That was the only thing that worried me and made me wonder about the quality of the Subaru. Overall it was a very streamlined experience along with no pressure! I'm sure I will be very happy with my new car! Thank you! Ann More

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