Chris Eckman

I’ve been trying to work with this dealership for over six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given clear details about the terms despite repeated attempts to get answers. I sent links to three vehicles under $16,000 but waited over two weeks without any response. The only car I was offered was a 2013 Jetta with over 140,000 miles and brake issues. To make matters worse, I was told by the new car manager that my deal was blocked because a manager had a personal issue with my co-signer, and another manager even made an offensive comment about “not wanting to work with people who don’t pay their bills.” My credit has been run multiple times, which likely hurt my score, and yet communication has been almost nonexistent. This entire experience has been unprofessional and disappointing. More

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Overall I'm happy with my purchase of my Taos at VW menomonee falls. Great service from Kristin menomonee falls. Great service from Kristin More

by DIANEKLEIN1007 Verified Customer Verified Customer

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I did everything online. People at the dealership were very professional, they got everything ready for me to pick up my new car 🚗 Nice job guys very professional, they got everything ready for me to pick up my new car 🚗 Nice job guys More

by MARRAMIR12 Verified Customer Verified Customer

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Friendly service, no pushy sales tactics. Knowledgeable about the vehicles. Guided smoothly through the process. Flexible with timing of test drive and follow up appointment. about the vehicles. Guided smoothly through the process. Flexible with timing of test drive and follow up appointment. More

by SIMONJMOODY Verified Customer Verified Customer

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Everyone was super kind to me and really helped me out with getting things situated with my car. I appreciate everyone! Thank you! Highly recommend this place. with getting things situated with my car. I appreciate everyone! Thank you! Highly recommend this place. More

by ASOUTH2 Verified Customer Verified Customer

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Awful bought a Shelby gt350 and asked about a bumper being out of alignment and he told me it's from factory like that and it's not it's been wreaked. And my quote included sells tax. Somehow after pape being out of alignment and he told me it's from factory like that and it's not it's been wreaked. And my quote included sells tax. Somehow after paperwork I still have to pay sells tax? Where that 3 grand go?? Don't go here for your luxury cars! More

by Gauge Verified Customer Verified Customer

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The people are friendly and easy to talk with. Nice and clean yet beautiful and inviting showroom. Chris and Kyle made us feel appreciated and we highly recommend. clean yet beautiful and inviting showroom. Chris and Kyle made us feel appreciated and we highly recommend. More

by New GTI owner Verified Customer Verified Customer

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They did a good job, got a fair deal on a decent vehicle. Would certainly recommend this dealership to anyone in the market for a new car. Would certainly recommend this dealership to anyone in the market for a new car. More

by WVOSS1994 Verified Customer Verified Customer

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Very happy and satisfied with my purchase. Chris was great. Very friendly, personable, and knowledgeable. Mike and Jamie were great as well. Appreciate all their help. great. Very friendly, personable, and knowledgeable. Mike and Jamie were great as well. Appreciate all their help. More

by BSKAVO Verified Customer Verified Customer

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Great experience overall. I'm a first timer and everyone was super friendly and helpful with all my questions. I got the exact car I wanted for a great price. Thank you VW Menomonee Falls! Also thank you B was super friendly and helpful with all my questions. I got the exact car I wanted for a great price. Thank you VW Menomonee Falls! Also thank you Bill and Chris! More

by ALEAH.SWEARINGEN Verified Customer Verified Customer

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