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Ciocca Chevrolet of West Chester
West Chester, PA
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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605 Reviews of Ciocca Chevrolet of West Chester
August 16, 2024
Scam artist! ! A/C went out in my car that was still under warranty. I speak to the operator who advises me it is under warranty and covered. Said it won’t cost me ! A/C went out in my car that was still under warranty. I speak to the operator who advises me it is under warranty and covered. Said it won’t cost me anything if the part/issue is covered. She then makes appointment for me to drop off the vehicle. After drop off, get a call the next day that diagnostic fee is $180 but if the repair is covered I won’t be charged. About two hours later get another call my vehicle has no refrigerant and that’s is $680 no matter what. I say it’s under warranty it should be covered. Basically told only one refrigerant replacement is and it needs two. If I don’t let them do this then I’m out the $180 since they never finished the diagnosis. Was also told they aren’t sure what the problem is and it could cost even more. They just keep adding more cost to you and just ignore the warranty. I will never buy from them again. Treat their customers like xxxx once they get your money. More
by Kgoet141
Employees Worked With
Jason Garrison
Helpful June 16, 2024
Great experience from the time I entered the building. I was greeted and received the best team to accomplish my purchase! Thanks Everyone! I was greeted and received the best team to accomplish my purchase! Thanks Everyone! More
by MRWILLIS803
Verified CustomerEmployees Worked With
CJ McGrogan, Matt Mortimer
May 07, 2024
I am always satisfied with the service I receive. Everyone I've dealt with there is friendly. My vehicle is completed in a timely manner. Everyone I've dealt with there is friendly. My vehicle is completed in a timely manner. More
by ESSIE121953
Employees Worked With
George Van Vogt
May 06, 2024
Kept me informed every step of the way. Work done to my satisfaction. George and Rich excellent once again Work done to my satisfaction. George and Rich excellent once again More
by BLP10907
Employees Worked With
Rich McCue - 5 stars, Hugh Gillespie, Matt Mortimer, George Van Vogt
