Chris Curtis
Chris Curtis at Germain Toyota of Columbus
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Chris Curtis

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.5
140 Reviews

My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.

Dealership Experience

6 yrs, 7 mos

Industry Experience

31 yrs, 3 mos

Languages Spoken

English English

4.5

140 Reviews

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140 Reviews of Chris Curtis

November 12, 2024

Dealership Rating
Employee Rating

Christopher Curtis was very helpful doing maintenance on my 2011 Camry. I took the Camry in for routine maintenance and found a few other issues that needed attention. Christopher kept me up to date on th More

by PHARMBIRD
Recommend Dealer
Yes
Nov 12, 2024

Germain Toyota of Columbus responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Christopher handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment! Best Regards, Marcello Frustaci General Manager

October 02, 2024

Dealership Rating
Employee Rating

I love the text service feature with live updates. The service representatives are very helpful. More

by BAREESE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Germain Toyota of Columbus responded

Thank you for taking the time to leave our team this kind review and for choosing Germain Toyota for your automotive needs. See you down the road. Best Regards, Marcello Frustaci General Manager

July 08, 2024

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Excellent customer service with scheduling my appointment with the service representative and knowledgeable about what’s needed to be done More

by RONNIE_GARY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

Germain Toyota of Columbus responded

Thank you for taking the time to leave our service team this kind review. Our goal is your complete satisfaction and we are pleased to know our team delivered. Best Regards, Marcello Frustaci General Manager

July 08, 2024

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Employee Rating

Toyota sent notification that my RAV4 has a battery recall, when I told the manager or tech head she told it not due yet Toyota will contact me again, I personally think that was bias because of accent More

by JOOMBOGHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: LaQuita Allsion

Jul 09, 2024

Germain Toyota of Columbus responded

Thank you for your business and for bringing your concerns to our attention. Unfortunately, using your username we are unable to locate customer records to be able to follow up as well as check the status of the Toyota recall. Please contact our service director, Troy Almanson at 614-383-5215 or talmanson@germaincars.com and he will be happy to assist. Our goal is the complete satisfaction of all our guests. Best Regards, Marcello Frustaci General Manager

Jul 12, 2024

JOOMBOGHE responded

I called the number 60 hours ago, first of all it goes to voicemail right away and secondly it’s a girl voice that is recorded. I left a voice message I never got any call back, I wrote a message also no response. Thank you

May 15, 2024

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Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

July 03, 2023

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Great service and professionalism. Chris was incredible and helped me with everything that I needed More

by olgundm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Germain Toyota of Columbus responded

Thank you for the review! We are thrilled to hear that Chris delivered such a seamless service experience. Drive safely, and we hope to see you back at Germain Toyota of Columbus!

May 09, 2023

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Employee Rating

Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. More

by Weimer457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Germain Toyota of Columbus responded

Thank you for letting us know that Chris and our service team took excellent care of you. Please let us know if you need anything further. See you at your next visit. Best Regards, D'Lacy Stith General Manager

March 24, 2023

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Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. More

by Jhinson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Marie Hilt, Gabrielle Mansour, Jerrod Ridgeway , Joliyah Bennett, Billy Blanton, Brandon Dawson, Brandon Hood, Trinity Kelley, Rowland

Mar 24, 2023

Germain Toyota of Columbus responded

Thank you for leaving Germain Toyota West a five-star review! We look forward to your next visit.

March 19, 2022

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Employee Rating

Chaz Caldwell did a wonderful job of finding a car that was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot fro More

by sharontate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Mahogany Nolen, Chaz Caldwell , Luke Eastwood, Brandon Hood

Mar 21, 2022

Germain Toyota of Columbus responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Toyota. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, D'Lacy Stith General Manager

February 14, 2022

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Employee Rating

This is the absolute worst dealership to ever take your car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to s More

by BigE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson , Billy Blanton

Feb 17, 2022

Germain Toyota of Columbus responded

Our staff apologizes your visit was not that 5-star experience we work hard to deliver to every guest. We thank you for your patronage as well as your feedback. We stand behind the work by the Toyota trained technicians and the integrity of our staff. We are sorry we did not meet your expectations and wish you all the best. Best Regards, D'Lacy Stith General Manager

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