Chris Condello

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mwohea, Thanks for sharing your feedback. We're sorry to hear your experience didn’t meet expectations and for the ongoing concerns regarding your vehicle. We understand how frustrating it must be dealing with unresolved issues like the stains and license plate communication. We have shared your review with our management team and our team has tried reaching out to assist further with the stains, and we'd love another chance to address them if you're open to it. Please let us know a time that works for you to bring your vehicle in! We're committed to turning this experience around and ensuring your concerns are fully resolved. Feel free to reach out directly if there’s anything else we can do to help. Thank you, The Lester Glenn Chrysler Dodge Jeep RAM Fiat Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi JKYASNESKI, Thank you so much for your continued trust in us and for sharing your positive experience! We're thrilled to hear that Chris provided such friendly and professional service and made your buying process stress-free! It’s wonderful to know that each visit has been as exceptional as the last and that we continue to meet your expectations. Your loyalty and recommendations mean so much to us! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi LizC737, Thank you for your feedback! We’re happy to hear you felt comfortable and well-treated during your visit. Justin and the team are always here to provide great service whenever you need it! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mcongiusti, Thanks for the shoutout! We're thrilled to hear Chris made your experience easy and pressure-free! He's definitely a valuable part of our team, and it's great to know he left such a positive impression. If you ever need anything, we're here for you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey jerireutter0, Thanks for the fantastic feedback! We’re delighted to hear that Chris went above and beyond to make your car-buying experience smooth and comfortable! It’s great to know you felt well taken care of. We appreciate your recommendation and hope to see you again soon! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi chuckster1098, Thank you for the fantastic review! We’re thrilled to hear that Carolyn was patient and attentive to your needs, helping you find and drive home your new vehicle! We appreciate your recommendation and will be sure to pass along your thanks to Carolyn. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Allicat1215, Thank you for sharing your great experience! We're thrilled to hear that Chris was awesome and straightforward, making your visit enjoyable! We appreciate your recommendation. If you need anything else, we're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi cborriello, Thank you so much for your feedback! We're delighted to hear that Angelique provided you with professional follow-up and that Chris in sales went above and beyond to ensure you received your vehicle, even staying past closing time! Providing excellent service and going the extra mile for our customers is what we aim for, and we're glad we could deliver that for you! If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team