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Chris Cole
Refer Me
46 Reviews
Originally from Pittsburgh, PA spending 17 years in Florida before returning north to Maryland in 2010. An Executive Chef working in the restaurant industry for 25 years, I moved to sales in 2011 to allow for more time with his two daughters. I started at Mercedes Benz of Annapolis in September 2019, my drive is working closely with clients to meet there needs and expectations while also educating them in the Mercedes Benz brand. My interests include Auto Racing, Ice Hockey, Hiking, Cycling, attending Orioles Baseball, Penguins Hockey, and Auto Racing events, and enjoying culinary skills in the much more relaxed and scaled back home front now. Honesty, transparency, and tenacity is a key success with his sales career. "The Passion for Innovation never dies" - Karl Benz (Inventor of the Automobile -1886) Come see Chris at Mercedes Benz of Annapolis today!
Read moreDealership Experience
5 yrs, 4 mos
Industry Experience
7 yrs, 3 mos
Specialties & Trainings
Mercedes-Benz EQ Ambassador Certification
46 Reviews
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46 Reviews of Chris Cole
October 18, 2024
Great price during the negotiation process. All questions were answered. I’ll be back for another Mercedes from Annapolis Mercedes. All questions were answered. I’ll be back for another Mercedes from Annapolis Mercedes. More
by budge2007
Other Employees Tagged: Dean Cunningham, Allen Belcher
October 04, 2024
bought a used Mercedes convertible (2020) this summer and from the start did not have a great experience. However the transaction got done and we drove off with the car and I thought all was well. The next d from the start did not have a great experience. However the transaction got done and we drove off with the car and I thought all was well. The next day the tire pressure light went on- for BOTH front tires- and we also went out to drive the car to the gas station and the second key they gave us did not work at all. We called the dealer who said to put air in the tires and that they should "normalize" - which we did and further instructed us to go to the Bethesda Mercedes dealer to have them change the key battery. We went to Bethesda Mercedes and they informed us that the key we had been given did not need a battery - that it is the wrong key for the car and needed to be switched for the correct one. We immediately called the dealer to ask for a solution and they kept moving us around to different voice mails. We called over ONE DOZEN times - no response. So finally we drove the car to the dealership (which is a one hour drive each way from our house) and got up there and were told we were lying- that the key we had been given had been correct and worked when we bought it or that conversly it must belong to another Mercedes we own!!! WE DO NOT OWN ANOTHER MERCEDES! After a rude and non-productive conversation they took the additional key and told us they had "no solution" and that they would get back to us. We are waiting for an appropriate, professional resolution promptly. Truly a terrible experience and disreputable. We hope it comes to a successful ending shortly. More
by cbsp
Other Employees Tagged: Asher Chaudry, Rori Brown
August 03, 2024
Arella Berger and the Mercedes Benz of Annapolis staff were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. were knowledgeable, courteous, and efficient. Buying a car was a smooth transaction. More
by pwtawes
Other Employees Tagged: Arella Berger
March 28, 2024
Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More
by watkins.jaquan
Other Employees Tagged: Wayne Discus, Mia Castle, Arella Berger , Darnell Bowens
November 30, 2023
I only receive the most exceptional customer service from Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. More
by Melissa1
Other Employees Tagged: Ronan Wood
September 30, 2023
This dealership is amazing. Efficient, great follow-up and very attentive. Thanks Chris Cole for everything Efficient, great follow-up and very attentive. Thanks Chris Cole for everything More
by Pdutrow1
Other Employees Tagged: Allen Belcher , Bryan Jenkins
March 23, 2023
Chris did a great job handling our purchase as out of state buyers. Chris made sure my wife and I were well taken care of and had a very smooth transaction. Thanks again Chris! state buyers. Chris made sure my wife and I were well taken care of and had a very smooth transaction. Thanks again Chris! More
by Dameonmccain
Other Employees Tagged: Larry Cash,Sr
March 22, 2023
I had an old Mercedes with a check engine light on and some issues. I dealt with Bryan who was really helpful. I appreciated the communication he provided too. Made the process extremely easy. Thanks some issues. I dealt with Bryan who was really helpful. I appreciated the communication he provided too. Made the process extremely easy. Thanks! More
by Chris
Other Employees Tagged: Allen Belcher, Rori Brown , Bryan Jenkins
October 31, 2022
Mercedes Benz of Annapolis is attentive to me, they always do exactly what I brought my vehicle for. Steve as my service manager, is awesome , he’s on top of his work. He make sure my vehicle is well t always do exactly what I brought my vehicle for. Steve as my service manager, is awesome , he’s on top of his work. He make sure my vehicle is well taking care of. More
by Jam
Other Employees Tagged: Steve Nevitte , Noah
June 14, 2022
When I was working I could only make my division better if I knew something was wrong - there is also a say ' If if ain't broke - don't fix it " - I arrived at the MB service lane at noon on June 13th - St if I knew something was wrong - there is also a say ' If if ain't broke - don't fix it " - I arrived at the MB service lane at noon on June 13th - Steve was walking out to my car before I could get out - I had minor warranty stuff that need looked at - Steve did that and took some air out of my tires and I was on my way home by 12:25 PM Thank You More
by doug2go
Other Employees Tagged: Steve Nevitte , Michael Herron
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