Chris Cofield
Chris Cofield at Sierra Subaru of Monrovia
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Chris Cofield

Service BDC Representative

Sierra Subaru of Monrovia

735 E Central Ave
Monrovia, CA 91016

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Chris Cofield

January 17, 2024

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Employee Rating

Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega, Rafael Ibarra, Catherine Camacho , Veronica

Jan 18, 2024

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 26, 2023

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Friendly staff who cares about creating a good experience and reducing my wait time. Highly recommend More

by Yg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Dithomas

Jul 27, 2023

Sierra Subaru of Monrovia responded

Thank you for your thoughtful feedback, Yg37. Your satisfaction means the world to us, so we're happy our team provided you with a convenient, attentive experience. Safe travels until we may be of service to you again!

July 14, 2023

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Rafael Ibarra always goes above and beyond to make every experience amazing, thank you SM! More

by cindypiscopo75
Service Price Transparency
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Recommend Dealer
Yes
Jul 17, 2023

Sierra Subaru of Monrovia responded

Thank you for taking a moment to give credit to Rafael for providing you with amazing service! We're glad his support and insight continue to bring you back to make sure your Subaru is well taken care of. We appreciate your business and look forward to serving you for many years to come!

June 26, 2023

Dealership Rating
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Organized, very efficient…Catherine C very helpful! Assumed all that was reported was accurate and performed. More

by ronjmarty
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Sierra Subaru of Monrovia responded

Thank you for sharing your kind feedback on working with Catherine! We're delighted she handled your vehicle's visit with great care and communication. We look forward to ensuring the same circumstances at your next appointment. See you then!

April 18, 2023

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Very quick check in and plus the warranty service work was completed in less time that estimated. More

by oswaldrd
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Camacho

Apr 18, 2023

Sierra Subaru of Monrovia responded

Excellent! Thanks for letting us know our service team did a great job. It is our pleasure to assist you with your Subaru's needs, and we look forward to more opportunities to do so. Safe travels until we see you again!

April 03, 2023

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Great service and friendly team. The waiting room was very nice and comfortable. Highly recommended for More

by Paulinechens
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ibarra

Apr 04, 2023

Sierra Subaru of Monrovia responded

Pauline, thank you for taking a moment to share your positive feedback with us. We're delighted to know how pleased you were with our service team's assistance and with our comfy customer lounge. We hope you'll be back some day for more of the same phenomenal service, but until then, we wish you pleasant travels!

Apr 05, 2023

Sierra Subaru of Monrovia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sierra Subaru of Monrovia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2023

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Decent amenities, clean facility. Small service area. I would come again, but wish the facility was larger. I’m used to having a much more larger dealership for stock, accessories, et More

by caseyc
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2023

Sierra Subaru of Monrovia responded

Hi, Casey! Thanks so much for your 5-star review of our service team. Nothing means more to us than your total satisfaction, so we value feedback like yours that let's us know where we need to improve. Thank you for choosing Sierra Subaru for your automotive needs!

Mar 16, 2023

Sierra Subaru of Monrovia responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2023

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This was my second visit to the service department at this dealership, and like the last one, it was very positive. Catherine Camacho, who helped me, was very nice and worked diligently and efficiently t More

by AMG91106
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Sierra Subaru of Monrovia responded

That's great! Thank you for your wonderful feedback and for recommending us to others. Catherine is an exemplary advocate for her clients and their vehicles, so we're delighted she has made your past two visits so valuable. Don't hesitate to call if we may help you with anything else. It is always our pleasure!

December 07, 2022

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I have had my 2018 Subaru Forrester serviced exclusively at Subaru Monrovia since I bought it new in 2018. I have consistently had excellent service. More

by blsecho
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Sandoval, Alondra Gonzalez

Dec 07, 2022

Sierra Subaru of Monrovia responded

Thank you so much for the 5-star review! It's very important to us that our guests know they can always rely on our service team, so we're honored to have earned your loyalty. Best wishes to you on all of your upcoming travels and thank you for choosing Sierra Subaru!

November 19, 2022

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Employee Rating

Excellent service. Rafael Ibarra was very polite. Wonderful service and excellent communication. If it was up to me i would give him a raise in pay More

by sacramentosalazar
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Sierra Subaru of Monrovia responded

Sacramentosalazar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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