Chris Clem | Page 63

I scheduled an appointment for the annual service. Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient t Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient time. Chris always asks if I will wait or desire a loaner vehicle for the service duration and if yes,reminds me of the documentation requirements for a loaner. He asks about the vehicle's condition and any other concerns in addition to the scheduled service. Chris establishes reasonable expectations regarding when the service will be completed and initiates updates when appropriate. Chris is very pleasant and professional to work with. More

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I have experienced the highest level of professionalism, friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide loaner cars, and complete work promptly and competently. I highly recommend Autohaus to friends and family. More

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Chris Clem is always professional, courteous, thorough, and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. More

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Chris Clem always goes above and beyond to make my service experience at Autohaus BMW as pleasant as possible. He always accommodates my schedule and provides me a loaner car at no cost, when necessa service experience at Autohaus BMW as pleasant as possible. He always accommodates my schedule and provides me a loaner car at no cost, when necessary. The repair team also does a great job. My car has been serviced approx 20 times at Autohaus and it is always done right the first time. More

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Best BMW dealer in St. Louis for sales and service. Friendly and professional staff are a pleasure to work with and the service department does great work. Complimentary BMW loaner car is a big plus to Friendly and professional staff are a pleasure to work with and the service department does great work. Complimentary BMW loaner car is a big plus too. Would recommend this dealer to everyone with a BMW. More

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I have been working with Chris Clem for several years. He is always goes above and beyond to make sure my appointment goes smoothly. Whenever a problem arises with my car, I know Chris will be there to make is always goes above and beyond to make sure my appointment goes smoothly. Whenever a problem arises with my car, I know Chris will be there to make sure everything is repaired properly and always has a loaner car available for me. He is a true example of great customer service! More

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I bought a brand new car through Brett and it was the best buying experience I've ever had. Everything went so smooth from the time Brett handed me the keys for a test drive to signing all the paperwork best buying experience I've ever had. Everything went so smooth from the time Brett handed me the keys for a test drive to signing all the paperwork. I will definitely be coming back here to buy my next vehicle. Chris has been my service adviser since I bought the vehicle and has always been fair, and goes above and beyond to give me the best service experience possible. It's comforting to know that every time I bring my car in for service there is consistency. I always deal with the same person and I'm always treated the same way. Thanks Autohaus!! More

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Chris has been absolutely fantastic to work with. My wife and I have owned several BMW's, and will continue to own more in the future. He has helped me with all of my most recent BMW's. He simply know wife and I have owned several BMW's, and will continue to own more in the future. He has helped me with all of my most recent BMW's. He simply knows BMW's, from tires to wheels to filters, etc. -hands down! I call Chris every time I have a question about my cars, and he always seems to have the answer. He always fits me into a convenient appointment and makes certain a loaner car is available. Chris has even given me advice regarding the purchase of a few of my cars. He responds promptly to my emails and voicemails, if hes helping another client. I have not purchased all of my BMW's from Autohaus, but I will always have my cars serviced there- because of the great service advisors- specifically Chris. Dave Warner More

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It's nice taking my car in for service and not having to plan my day around a car maintenance shop. At Autohaus, I can take my car in at any time, they give me a loaner, and I can go about my business. to plan my day around a car maintenance shop. At Autohaus, I can take my car in at any time, they give me a loaner, and I can go about my business. I don't have to sit around and wait for the car or try to figure out a way to get a ride from friends or family. Not only that, my service adviser clearly knows his Beemers. I'm confident I will get the correct service assessment and the correct maintenance completed for my vehicle. The only slightly lower rating I will give is in regards to the price. With a dealership, you are always going to pay more. However, I will say this though. I have been to independent maintenance shops in the past. Nine times out of ten, they end up wasting my time. I may pay a higher price at Autohaus, but I can be confident that they are going to service my vehicle right the first time. More

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I have worked with Chris Clem to schedule all of my maintenance over the last two years. Chris has been extremely helpful in finding a service time that fits my schedule. Chris has always explained w maintenance over the last two years. Chris has been extremely helpful in finding a service time that fits my schedule. Chris has always explained what service will be performed and associated costs. He has kept me informed if delays in service occur and if additional maintenance items are found. Autohaus has always been friendly and the service top notch. I would highly recommend Autohaus. More

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