Chris Chapman

They were incredibly accommodating. And even when we had a little bump in the road, they worked hard to resolve all issues. I think everyone is so kind and very helpful! Thank you Groov And even when we had a little bump in the road, they worked hard to resolve all issues. I think everyone is so kind and very helpful! Thank you Groove Subaru for taking care of me and my family. I’m very grateful for all you do! More

by KKMONSTER89 Verified Customer Verified Customer

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Calvin was absolutely amazing. He helped us find our dream car within minutes! I would recommend this dealership and Calvin as the sales representative 10x over! He helped us find our dream car within minutes! I would recommend this dealership and Calvin as the sales representative 10x over! More

by ZACHKRAMERTATTOOS Verified Customer Verified Customer

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On 9-6-24 I had an unscheduled maintenance problem. I called Ron and he was able to get me in. Ron and Tiannah Baca are the best! When I arrived Tiannah checked me in and well these folks reflect the b I called Ron and he was able to get me in. Ron and Tiannah Baca are the best! When I arrived Tiannah checked me in and well these folks reflect the best of the best! They personify customer service and are the reason that I will continue to have my vehicle serviced at Groove Subaru! I also want to commend the mechanic/technician who actually repaired my vehicle! Kudos to the senior management for having Ron and Tiannah running their service department! Thanks to Groove Subaru for the outstanding manner in which they keep vehicle on the road! More

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Tina at Grove built a rapport on the phone with, I immediately knew I wanted to have buy my 1st new car in year's. When I was ready I finally came in, I was welcomed by a great team of sales professio immediately knew I wanted to have buy my 1st new car in year's. When I was ready I finally came in, I was welcomed by a great team of sales professionals. They respected one another, and myself, that I was their to see only Tina. Throughout the entire process after choosing the car I wanted, I noticed something amazing & special about this dealership. They were a true team, and it made the process so much easier, made me feel calm & relaxed...as well as comfortable during the process. Everyone from Tina (my sales person) the manager who work diligently to get my loan & terms worked out, as well as the finance department. They were all exceptional at their individual jobs, yet...made me feel as though I was working with one person...why you ask, because they was doing was was best for Subaru's customers. Thank you for everything to ensure a happy customer & purchase. I love my 1st Subaru purchase, and appreciate everything #Grovesubaru in #littletonColorado with my of #suburuforesterwilderness #wilderness I was very impressed with my experience at #GrooveSubaru More

by tammy.mathias Verified Customer Verified Customer

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Easy to deal with and really took care of me, Fast and straight forward. No issues straight forward. No issues More

by Chris Nicholas Verified Customer Verified Customer

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We bought a car from this dealer. The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept ch The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept changing price on us even after we agreed on a price. More

by olivia0117 Verified Customer Verified Customer

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I purchased a used Subaru Outback and the sales portion and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk out on a deal if someone tries tactics. I did not experience this at all with Groove Subaru. These ladies were relatable, helpful and I felt had my best interest at heart. The vehicle I purchased had several issues on the drive home and had to be towed back. There were several days between that and the ultimate decision to abandon this deal and look into other vehicles. While I was not happy with the communication during this period and expressed that animatedly, I will say that the people that I spoke to kept their composure and professionalism, even at the height of my frustration. Though I am unhappy with the way the first vehicle performed and the communication back to me regarding the issues, ultimately, Groove helped me to find a vehicle that I am very satisficed with and put together a deal that worked to my ultimate goal. Logan helped me through the second vehicle and never once did I feel as I was an inconvenience even though she essentially had to sell me a second time. Stephen handled the financial part of the second transaction and was also very professional. I'm frustrated that the road was bumpy, but in the end, the goal was accomplished and the staff here stayed professional. More

by JRohrer Verified Customer Verified Customer

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Professional, no nonsense, friendly and fast transaction. I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar and as a prior salesman, I can absolutely say he plays zero games and is as friendly as it gets. More

by Harrison Lee Verified Customer Verified Customer

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I had a great experience buying my car here! It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodm It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodman, and he was truly outstanding. He stayed late, was very knowledgeable, did not created a pressured environment and ultimately worked with the dealership to give me a great deal. He had a genuine understanding of what I needed and what I didn’t. Even during the purchasing process, he was very patient. Overall, I am thrilled with the car and the process was enjoyable. More

by Macey Chappell Verified Customer Verified Customer

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Friendly staff, comfortable sales floor. I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up to my standards in the end. More

by clhumphrey12 Verified Customer Verified Customer

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