Chris Cathey

Chris was great to Work with on the purchase of my new truck. Most everything was handled over the phone so when I showed up, he had the truck prepped and ready for me and closing the deal was easy with t truck. Most everything was handled over the phone so when I showed up, he had the truck prepped and ready for me and closing the deal was easy with the help of Jen in Finance. I was on a tight schedule and both of them worked with me and got me in and out the door quickly. This is my second truck from this dealer, and it has always been a great experience from the moment you walk in for sales and when you move on after the sale to service department, they treat you right in my experience. More

by edt_jat Verified Customer Verified Customer

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With only 200 miles left on our 3-week camping journey, we experienced serious engine complications as we were leaving Navarre, FL. On-Star connected us with the David Scott Lee Buick GMC for diagnostics we experienced serious engine complications as we were leaving Navarre, FL. On-Star connected us with the David Scott Lee Buick GMC for diagnostics and possibly repair. It was Saturday, and the service dept was limited to oil changes. Uriel Baza made an exception and pressed his team to investigate. As we waited for the maintenance technicians to finish, we perused the inventory. We were approached by a very courteous salesman, Chris Cathey, who inquired about what brought us into the dealership. We immediately established rapport as we shared the story of our camping journey which, to that point, was flawless. Chris, himself a camper, offered suggestions for other destinations. My wife casually inquired about the trade-in value of our GMC Canyon, never intending on a trade. Chris asked what we would like if we were to trade. I told him we had been there four hours and I had taken inventory and they did not have my Sierra At4. Chris and Nick said they did have that vehicle and it was in the PDI stage for someone else, but they bought a different vehicle the day before. As they rolled it around, I knew we were about to talk numbers. Chris did an exceptional job establishing a relationship instead of a sales pitch. The comfort level with him eased our mind regarding the trading in our 9 month old truck for a new purchase. With the help of Jose, the deal was consummated. We had to get inventive since we were traveling with only credit cards. Jose was masterful in solving the issue. From the employee making coffee for us, to the mechanic taking time and testing of our Canyon before we were scheduled to leave, we encountered gracious and understanding support from the team making us feel comfortable. Never intending on trading, we drove away in the most unexpected and 100% satisfied feeling. New truck and new friends. More

by memercer357 Verified Customer Verified Customer

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My husband and I live in Crestview all our lives. I have been a GMC girl for years, this time I converted him to GMC .Wayne and Chris Have done a Great job finding the truck I wanted, went to Georgia I have been a GMC girl for years, this time I converted him to GMC .Wayne and Chris Have done a Great job finding the truck I wanted, went to Georgia to pick it up. ( thanks Dale) 1500 Denali , My husband porched a2500 Mac Denali. Jeremy has always took care of my automobile in the service dept. Looks like we are going to be around for a while longer ! Thanks GMC of Crestview ! More

by judy corbin hollinhead Verified Customer Verified Customer

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