Chris Carapella
Chris Carapella at Ciocca Subaru of Pleasantville
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Chris Carapella

Service Advisor

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
138 Reviews

What's going on?? How are you? Chris here! I'm just a dog dad to a pretty cool german shepherd, who takes pride in taking the utmost care of your vehicle - just as if you were family. And also... GO BIRDS!

Dealership Experience

8 mos

Industry Experience

4 yrs, 7 mos

4.8

138 Reviews

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138 Reviews of Chris Carapella

April 17, 2025

Dealership Rating
Employee Rating

The minute I walked in the door I felt welcome, the sales team didn't sell me a car, they helped me buy the car I wanted! No pressure, and I actually had a good time while buying a car! I will be back! More

by MRAMBO8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gil, George Abrams

Apr 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you for sharing such a wonderful review! We're so glad to hear you felt welcomed from the moment you walked in. Our goal is always to create a relaxed, pressure-free experience—and it’s great to know you actually had fun while buying your car! We truly appreciate your kind words and can’t wait to welcome you back when you're ready for your next visit!

April 17, 2025

Dealership Rating
Employee Rating

Fantastic sales team, and fantastic service They go above and beyond to help you buy a car, not sell you a car More

by MRAMBO8
Recommend Dealer
Yes

Other Employees Tagged: Chris Carapella

Apr 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with both our sales and service teams. We truly believe in helping our customers find the right car for them—not just making a sale. It's great to know that came through in your experience. We appreciate your support and look forward to seeing you again!

April 17, 2025

Dealership Rating
Employee Rating

Staff is always friendly, professional, and timely. Even with a waiting appointment, things move quickly. More

by EMILYWEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 17, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much, Emily! We’re thrilled to hear that you consistently have a positive experience with our staff and that we’re able to keep things moving quickly, even during busy times. Your feedback means a lot to us, and we look forward to continuing to provide excellent service whenever you need it!

April 13, 2025

Dealership Rating
Employee Rating

George and Chris are both very pleasant and helpful in answering all my questions and I have lot.. More

by MIDDLETONCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 14, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great review! We’re so glad to hear that George and Chris were able to answer all your questions and make the experience a positive one. No question is ever too many—we’re always happy to help! We appreciate your kind words and look forward to assisting you again soon.

April 12, 2025

Dealership Rating
Employee Rating

Everyone was so kind and patient as my wife and I made our decision on the new Subaru. Tyler was wonderful to deal with and highly professional. A true asset to your dealership. More

by DUNDYC165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for the kind words! We're thrilled to hear that you and your wife had a positive experience while choosing your new Subaru. Tyler will be especially happy to know his professionalism and support made a difference—he truly is a valued member of our team. Congratulations on your new vehicle, and we appreciate you choosing us!

April 11, 2025

Dealership Rating
Employee Rating

Appreciate them making the effort to return the item we left in their loner via us mail. We do not live close to the dealership More

by DOCBLEVINS
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 14, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We’re glad we could get your item safely back to you. Even if you’re not nearby, we always aim to provide helpful and attentive service. We appreciate you taking the time to share your experience and hope to see you again in the future—near or far!

April 10, 2025

Dealership Rating
Employee Rating

Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 10, 2025

Dealership Rating
Employee Rating

Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

Dealership Rating
Employee Rating

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 09, 2025

Dealership Rating
Employee Rating

The service department is efficient and friendly. I did not have any pressure to “upsell” unnecessary services. More

by ALISA.HOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Alisa! We're so glad to hear that you had a positive experience with our service department. We pride ourselves on providing efficient and friendly service without any pressure, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

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