Chris Carapella
Chris Carapella at Ciocca Subaru of Pleasantville
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Chris Carapella

Service Advisor

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

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4.8
132 Reviews

What's going on?? How are you? Chris here! I'm just a dog dad to a pretty cool german shepherd, who takes pride in taking the utmost care of your vehicle - just as if you were family. And also... GO BIRDS!

Dealership Experience

8 mos

Industry Experience

4 yrs, 7 mos

4.8

132 Reviews

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132 Reviews of Chris Carapella

April 10, 2025

Dealership Rating
Employee Rating

The dealership is well maintained. The staff is friendly and professional. The service was completed in a timely manner. More

by NETTS2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the kind words! We're glad to hear you had a great experience with our team and facility. Providing timely, professional service in a welcoming environment is always our goal. We appreciate your support and look forward to serving you again in the future!

April 10, 2025

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Professional and courteous. Really care about taking care of Subaru owners Will remain a Subaru owner More

by pregenye02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for your kind words! We're passionate about taking care of our Subaru family, and it means the world to know you felt that during your visit. We're honored to have you as a loyal Subaru owner and look forward to supporting you for many miles to come!

April 10, 2025

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Good service, Nice people, and good job e So very one very nice to customers and nice finished. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 10, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much, Sarah! We're happy to hear you had a positive experience with our team. We take pride in treating our customers with kindness and making sure every job is done right. Your kind words mean a lot to us—we hope to see you again soon!

April 09, 2025

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The service department is efficient and friendly. I did not have any pressure to “upsell” unnecessary services. More

by ALISA.HOGAN
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the great feedback, Alisa! We're so glad to hear that you had a positive experience with our service department. We pride ourselves on providing efficient and friendly service without any pressure, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

April 08, 2025

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It's a great dealership for both sales and service- glad I bought my Forester from them. More

by VANS1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 08, 2025

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're so glad to hear you're happy with both your Forester purchase and your experience with our sales and service teams. It means a lot to us to know you're enjoying your vehicle. We look forward to serving you again in the future!

April 08, 2025

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A++ service experience! Will be back for more excellent work. The Service department workers are understanding and kind to the public. More

by MARK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 08, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the amazing review, Mark! We're so glad to hear you had an A++ service experience. Our team works hard to provide understanding and kind service, so it’s great to know that stood out to you. We look forward to welcoming you back for more excellent work in the future!

April 06, 2025

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These guys are simply put great! Fair prices, excellent service, always keeping you informed. We will be back! More

by Chigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Apr 07, 2025

Ciocca Subaru of Pleasantville responded

Thank you so much for your awesome review, Chigg! We're thrilled to hear that you had such a positive experience with us. Providing fair prices, excellent service, and keeping our customers informed are all priorities for us, so we really appreciate your feedback. We look forward to seeing you again soon!

March 27, 2025

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Employee Rating

Consistently excellent service. Everyone seems to love what they’re doing. Robert always has a smile and goes above and beyond. Tyler is bery knowledgeable and a pleasant to speak More

by ALLENLINDA775
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Ciocca Subaru of Pleasantville responded

Wow, Linda! Thank you so much for your incredibly kind words and for being such a loyal customer. We're so happy to hear that Robert, Tyler, and the entire team have made such a positive impact on your experience. It truly means the world to us that you consider Ciocca the only dealership for your Subaru needs. We're honored to have you as a customer for life and look forward to continuing to provide you with exceptional service for many years to come. Thanks again for your amazing review!

March 17, 2025

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Ciocca is an excellent Subaru Dealer with a very solid Service Department. Conveniently located and very accessible for service with a comfortable service waiting lounge. More

by BOBFERGUSONTRPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Mar 18, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the wonderful review, Bob! We’re thrilled to hear that you’ve had such a positive experience with our service department. It’s great to know that our location and waiting lounge made your visits more convenient and comfortable. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

March 15, 2025

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Employee Rating

Service Department has always maintained my 2018 Outback Touring very well, appointments are always kept and the quality of workmanship is excellent. After many years of driving 5,6 & 7 series BMW’s I mad More

by BOBFERGUSONTRPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Ciocca Subaru of Pleasantville responded

Thank you for the detailed and thoughtful review, Bob! We’re so happy to hear that your 2018 Outback Touring has been well-maintained by our service department and that you’ve been so satisfied with your Subaru. It’s great to know that the seat replacement was handled well and that you’ve been impressed with the overall quality of our service. We truly appreciate your trust and look forward to continuing to keep your vehicle running smoothly for many years to come!

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