Chris Carapella
Chris Carapella at Ciocca Subaru of Pleasantville
Refer Me

Chris Carapella

Service Advisor

Ciocca Subaru of Pleasantville

401 W Black Horse Pike
Pleasantville, NJ 08232

Contact Me
4.8
65 Reviews
4.8

65 Reviews

Write a Review

65 Reviews of Chris Carapella

December 22, 2024

Dealership Rating
Employee Rating

Friendly courteous and informative and accommodating change in appointment time at last minute which helped More

by JSHEPHERD402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for the great review, JShepherd! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 22, 2024

Dealership Rating
Employee Rating

No complaints they were all helpful and courteous. We where able to go in and out no waiting . More

by ggbcb26150
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thanks for sharing your experience with us, ggbcb! If there is anything else we can do to help just let us know! Have a great day!

December 21, 2024

Dealership Rating
Employee Rating

Quick and easy, service workers were very straight forward, and very easy to talk to. More

by cstruett8213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're glad to hear that your experience was quick, easy, and that our service team was straightforward and easy to communicate with. Providing a smooth and hassle-free experience is always our goal, and we’re happy we could meet your expectations. We look forward to serving you again in the future!

December 21, 2024

Dealership Rating
Employee Rating

Chris was very professional and friedly. I did not have to wait long, just 45 min More

by WBIRMACHU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your feedback! We're happy to hear that Chris provided you with professional and friendly service. We strive to keep wait times short, and we're glad we could get you in and out quickly. We appreciate your business and look forward to assisting you again in the future!

December 21, 2024

Dealership Rating
Employee Rating

They were extremely helpful. I was upset about getting stuck on the highway and when I arrived, they were calming and hopeful that I would get my car back in a few days repaired. More

by ALLMYCALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We understand how stressful it can be to have car trouble, and we’re so glad to hear that our team was able to help calm your nerves and provide reassurance during a tough situation. We’re committed to making sure you’re taken care of and your vehicle is back on the road as quickly as possible. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your trust in us!

December 21, 2024

Dealership Rating
Employee Rating

I like your delership service ane your work is smooth and nice thank you for regards More

by TJEAS291178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your kind words! We're so glad to hear that you've had a smooth and positive experience with our dealership and service team. Your satisfaction means a lot to us, and we truly appreciate your feedback. We look forward to serving you again in the future!

December 21, 2024

Dealership Rating
Employee Rating

Chris was very kind and informative. He Kept me informed of what was going on. More

by NANCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you for sharing your experience! We're so glad to hear that Chris was kind and kept you well-informed throughout the process. Clear communication is important to us, and it's great to know Chris made your experience more comfortable. We appreciate your feedback and look forward to assisting you again!

December 21, 2024

Dealership Rating
Employee Rating

I just love the service there, you guys were my spot for any kind of mechanical work or just for an oil change when I used to own a Subaru, and now that I have a different car I wouldn’t change you guys for More

by daniel Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 23, 2024

Ciocca Subaru of Pleasantville responded

Thank you so much for your loyal support and kind words! We’re thrilled to hear that you’ve trusted us with both your Subaru and your new vehicle. Providing excellent service and efficiency is always our goal, and it means the world to us that you’ve chosen to continue with us for all your mechanical needs. We truly appreciate your feedback and look forward to taking care of you and your car for many years to come!

December 16, 2024

Dealership Rating
Employee Rating

My experience with the service department has been excellent. They are always very helpful and responsive to my concerns. More

by BSHOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 16, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your wonderful review! We're thrilled to hear that your experience with our service department has been excellent. Our team strives to be helpful and responsive, and it’s great to know we’ve been able to address your concerns effectively. We truly appreciate your feedback and look forward to continuing to serve you!

December 15, 2024

Dealership Rating
Employee Rating

New break pads and they also gave my Subaru a bath. Sweet! Happy Holidays Ciocca. More

by clip4art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Abrams

Dec 16, 2024

Ciocca Subaru of Pleasantville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon. Happy Holidays!

1
...

Dealership Inventory (122 Vehicles)

new 2024 Subaru Crosstrek car, priced at $28,854
2024 Subaru Crosstrek
new
Sun exterior
CVT
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $28,854
2024 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Subaru Forester car, priced at $39,378
2025 Subaru Forester
new
Autumn Green Metallic exterior
CVT
All-wheel Drive
new 2024 Subaru Solterra car, priced at $44,865
2024 Subaru Solterra
new
Galactic exterior
Automatic
All-wheel Drive
new 2024 Subaru Forester car, priced at $36,222
2024 Subaru Forester
new
Geyser Blue exterior
CVT
All-wheel Drive
new 2024 Subaru Solterra car, priced at $44,963
2024 Subaru Solterra
new
Gray exterior
Automatic
All-wheel Drive