Chris Callada | Page 14

Overall my experience was fantastic. I felt that they were patient with me, they answered all my questions and did not rush my decision making process. I wish however, there was a larger selection to ch were patient with me, they answered all my questions and did not rush my decision making process. I wish however, there was a larger selection to chose from other than that everything was fine from the service side. More

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Great staff all around. Everyone there does their best to make every customer happy and satisfied with their experience at the dealership. Great salesman don’t make you feel forced to purchase a car. make every customer happy and satisfied with their experience at the dealership. Great salesman don’t make you feel forced to purchase a car. More

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Avoid Chris Callada - Wally A. is an Exceptional Salesman My first few experiences here were great; when I initially leased my car, my salesperson was fantastic (to this day he is still excellent to work with My first few experiences here were great; when I initially leased my car, my salesperson was fantastic (to this day he is still excellent to work with). However as the years of my lease went on, I started to run into issues here. Some things I was able to let go, however this last one was the final straw. Chris Callada - Avoid working with this Finance Director at all costs. He refuses to admit he may have made a mistake and on top of that, his blatant disrespect/lack of communication is absolutely unprofessional. For close to 3 weeks I have been trying to get a hold of him regarding a question/concern I had; I sent multiple messages that were passed on to him, I visited the dealer and he was never there and I even asked my sales person to forward him my message. Finally, after leaving a very obviously frustrated voicemail, I hear back from him. Not only was he no help whatsoever, he continuously tried to convince me he was on vacation during my time of trying to get a hold of him. So I caught him up; he was on vacation for 1 week and returned the next week; I had been attempting to contact him for close to 3 weeks; my messages were delivered to him; he knew I needed him for something and disregarded me anyway. Finally after him trying to constantly trying to make an excuse for his lack of communication, he admitted to not getting back to me. Absolutely infuriating. Avoid Chris Callada at all costs. He will try to spin whatever your concern is back on you and squirm and excuse himself if he is ever close to being proven wrong. Wally More

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Service was really impeccable. Great experience and I will definitely be back. The sales staff and financial Director left a great impression on me. They were highly professional. will definitely be back. The sales staff and financial Director left a great impression on me. They were highly professional. More

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Great dealership If you need a car and Toyota I highly recommend Continental Toyota, they have good cars and very good service. My salesperson was Jerry Skeberdis, he If you need a car and Toyota I highly recommend Continental Toyota, they have good cars and very good service. My salesperson was Jerry Skeberdis, he is an excellent salesman, he is very professional and kind. with his help , I found the perfect car for me. Thanks to Continental Toyota and Jerry! More

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Because of John Cheung at sales and Chris at finance. You guys is the best keepers . Very professional, knowledgeable and easy to deal with. This is what we need in the car industry. Highly recommende You guys is the best keepers . Very professional, knowledgeable and easy to deal with. This is what we need in the car industry. Highly recommended dealership. Please ask for John if you want to save your time. More

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Mo was the best salesman I ever dealt with hands down. From the moment elwes walked into the store he was Frank and did everything he could to make the deal... definitively recommend him From the moment elwes walked into the store he was Frank and did everything he could to make the deal... definitively recommend him More

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I cannot express enough on how amazing Stew Nelson was. I had a small problem with the car on purchase and Stew went above and beyond to make sure everything was handled properly and done correctly well afte had a small problem with the car on purchase and Stew went above and beyond to make sure everything was handled properly and done correctly well after the sales transaction was over with. I'm sure everyone else is great but I highly recommend you go to Stew for your sales needs. More

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Got a 2019 Corolla LE from Dave when he worked at the naperville location, wanted an upgrade and drove extra distance to see Dave again at this location. Well worth it, made everything super easy & painl naperville location, wanted an upgrade and drove extra distance to see Dave again at this location. Well worth it, made everything super easy & painless. 100% recommend if you need a new reliable vehicle More

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Toyota Rav4 Purchase I enjoyed doing business at this dealership. The pricing on the car I purchased and trade in was fair, and the buying process was easy. The customer s I enjoyed doing business at this dealership. The pricing on the car I purchased and trade in was fair, and the buying process was easy. The customer service was excellent, and Leo thanks for helping me buy my new car. I hope to do business with you sometime in the future again. More

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