Chris Byrd

Very helpful and made it an easy process with my best interest in mind even for my first pre owned vehicle interest in mind even for my first pre owned vehicle More

Report | Print

I had the smoothest car buying experience at Planet Ford. Chris Byrd specifically was so helpful in making sure I liked the car I got, going through the paper work with me, and getting the car ready for me! Chris Byrd specifically was so helpful in making sure I liked the car I got, going through the paper work with me, and getting the car ready for me! I won’t hesitate to come back to Planet Fire when it’s time for my next car! Also, shout out to Uncle Ron! Thanks for making the process easy and fun! More

Report | Print

O’Neal was very patient and helpful. It made the purchase an even better experience. an even better experience. More

Report | Print

Oneal made this the easiest, smoothest possible sale of all time, focused on getting me the best possible deal within my budget, my family thanks Planet Ford for their professionalism. all time, focused on getting me the best possible deal within my budget, my family thanks Planet Ford for their professionalism. More

Report | Print

Chris Byrd was an awesome salesman and amazing person. He was very patient with my indecisiveness. He needs a raise and promotion. Thank you Chris🥰 was very patient with my indecisiveness. He needs a raise and promotion. Thank you Chris🥰 More

Report | Print

Chris Byrd spent time to understand our needs and was quite helpful assisting us in our vehicle selection. Factors that helped us make a car selection included Chris arranging an extended demo encouragin quite helpful assisting us in our vehicle selection. Factors that helped us make a car selection included Chris arranging an extended demo encouragingly us to become familiar with the features of the vehicle we ended up buying. Finally the purchase negotiations left us comfortable that we were fairly treated. More

Report | Print

you have got to be kidding me Planet ford had a used kia for sale. I am not a TX resident so i called and asked about the car. After speaking to a sales person, i decided to go ahe Planet ford had a used kia for sale. I am not a TX resident so i called and asked about the car. After speaking to a sales person, i decided to go ahead and buy the car, eventually having to decide whether i was going to fly in and pick it up or have it shipped. I let the salesman (Chris Byrd) know i wanted the car. He took the keys and asked that i wire the money. After getting the wire instructions, they were not complete and they were altered. Not feeling 100% safe that this isnt a fraud wire, i decided to write a check and send instead of wiring the money (was going to get there as quickly as the wire). Apparently the sales manager decided to sell the car out from underneath me to another person since my check had not arrived. They clearly did not honor their word (sell the car), promise to hold the car or commitment. It took 3 days for them to tell me the car was sold and i could not have it. The salesmanager Ron Steward refused to return my call. The manager Karen Walker promised to find out what happened and call me right back but never did. The sales guy, Chris, eventually let me know. While that was disappointing when i found out, After finding out, i called every one there letting them know to not cash my check as did the sales guy (Chris) acting as my rep and send it back to me overnight mail. They agreed. Guess what, instead of sending it back, they cashed it. Not only did they sell my car, they took my money. You need to seriously consider if this is how you want to be treated. If it happened to me, it can happen to you. Planet Ford = HUGE Avoid Chris Byrd = Honest and has your back More

Report | Print

Excellent customer service and for sure got me the best deal in the Houston Area! Thank you Chris Byrd and Charles Prince for taking the time to give me a great deal for my first ever new vehicle. deal in the Houston Area! Thank you Chris Byrd and Charles Prince for taking the time to give me a great deal for my first ever new vehicle. More

Report | Print

Best Dealership Around The absolute best dealership, hands down. From Prince to Chris Byrd to JR, these guys are phenomenal. I’ve purchased several vehicles through Planet F The absolute best dealership, hands down. From Prince to Chris Byrd to JR, these guys are phenomenal. I’ve purchased several vehicles through Planet Ford, and each time, they've consistently went above and beyond to take their time with me and ensure I’m comfortable with the vehicle I’m purchasing. Side note for those interested: Even if you don’t buy a vehicle, having the pleasure of using their faucet/hand dryer combo in the bathroom is well worth the trip More

Report | Print

Great People Great Service Great people, take the time to find the right vehicle, prices are great and the service,chris went out of his way to help me find the right vehicle. Great people, take the time to find the right vehicle, prices are great and the service,chris went out of his way to help me find the right vehicle. He is a plus the the planet ford family. More

Report | Print