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Chris Buie

Overview Reviews (365) Inventory (217)

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Chris Buie

Chris Buie | Page 14

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9

365 Reviews

Overview Reviews (365) Inventory (217)

Dealership Experience

20 yrs, 8 mos

Industry Experience

20 yrs, 8 mos

4.9

365 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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365 Reviews of Chris Buie

March 19, 2024

Dealership Rating

Employee Rating

Perfect service, good people, nice environment, perfect results, good advicory, good scheduling, good service, evening is good. results, good advicory, good scheduling, good service, evening is good. More

by mark

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem

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Mar 26, 2024 -

Autohaus BMW responded

Thank you for the good review and recommendation regarding your recent BMW Service visit, Mark! We appreciate you choosing Autohaus:)

March 01, 2024

Dealership Rating

Employee Rating

Very happy with the technician and the service at Autohaus BMW. Will continue to bring my car there Autohaus BMW. Will continue to bring my car there More

by robert.burns2957

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2024 -

Autohaus BMW responded

Thanks for the review! We strive to improve in service, and will continue to do our best. Thank you for choosing Autohaus!

February 28, 2024

Dealership Rating

Employee Rating

My experience with this dealership was amazing I wasn’t inconvenienced and my service advisor Chris was awesome detailed and on point. I would definitely recommend Autohaus to my Family and Friends. inconvenienced and my service advisor Chris was awesome detailed and on point. I would definitely recommend Autohaus to my Family and Friends. More

by tashiaqualls

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2024 -

Autohaus BMW responded

Thank you so much for the review! We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

February 28, 2024

Dealership Rating

Employee Rating

My experience with this dealership was amazing! I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was I liked the Promptness of the service I like the fact that I wasn’t inconvenienced and most of all I love the video I like how my service advisor was always available and detailed about my experience I would definitely recommend this service to my Family and friends More

by tashiaqualls

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 07, 2024 -

Autohaus BMW responded

Thanks for the review! It's customers like you that we continue to improve as a business! Please come see us again.

February 15, 2024

Dealership Rating

Employee Rating

Everyone is so helpful, nice & down to earth. Jud Just love them they keep me laughing and get you your hearts desires Jud Just love them they keep me laughing and get you your hearts desires More

by donajmitch

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2024 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

February 13, 2024

Dealership Rating

Employee Rating

The service team at Autohaus is always very professional and friendly. You’re waiting room makes it easy to bring a laptop and work while the car is being serviced. and friendly. You’re waiting room makes it easy to bring a laptop and work while the car is being serviced. More

by Shpaynter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2024 -

Autohaus BMW responded

Thank you so much for the review! Autohaus appreciate this more than you know, if there is anything else we can help you with please let us know!

February 08, 2024

Dealership Rating

Employee Rating

Outstanding customer Service. The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impe The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impeccable. More

by Taresa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem

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Feb 13, 2024 -

Autohaus BMW responded

Thanks for the 5-star review! We pride ourselves on being accommodating, transparent and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus!

February 02, 2024

Dealership Rating

Employee Rating

I was given the run around just to get a flat tire fixed. Highly Unacceptable. Highly Unacceptable. More

by kay kay

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Clem, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Patti Kupfer

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Apr 02, 2024 -

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024 -

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

January 31, 2024

Dealership Rating

Employee Rating

The service at Autohaus BMW is always top-notch. They always do a great job of estimating how long repairs/service will take and are happy to offer a loner when it will take longer than a couple of They always do a great job of estimating how long repairs/service will take and are happy to offer a loner when it will take longer than a couple of hours. They do a great job of managing your expectations, are always friendly and professional. More

by Bkherdler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 02, 2024 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. If there are any other services you need, please contact us at Autohaus!

January 29, 2024

Dealership Rating

Employee Rating

I love Autohaus BMW. They take such good care of their clients. I always trust their work They take such good care of their clients. I always trust their work More

by Mamacat0511

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem, Steve Emerson, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Patti Kupfer, Bob Diedert

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Jan 30, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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