Chris Brown | Page 16

2019 Jeep - hole in coolant resevoir With just over 2,000 miles on my Jeep, I got to work one morning and smelled and heard the antifreeze spewing all over the inside of the engine compar With just over 2,000 miles on my Jeep, I got to work one morning and smelled and heard the antifreeze spewing all over the inside of the engine compartment. Opened the hood and antifreeze was everywhere, literally it was dripping from the hood of the Jeep onto my head when I peeked inside to see if I could see anything. The problem - they didn't wash the engine compartment and now driving it makes me sick with the smell of antifreeze burning while I'm driving. I called the day after I picked up asking if they do engine washes and they immediately said yes, then I told them WHY I was calling (for them to clean my engine for free, the issue was a manufacturer defect). The person answering said they'd have my service advisor call me. It's been 4 days and I haven't heard from them. Don't get me started on the options problem I have with the dealership themselves. I was told it had XM Guardian, which is huge, it doesn't have it and the dealership is willing to do nothing to satisfy this mistake. Needless to say, this is our last purchase from this dealership, possibly our last Jeep. More

by TEABEAS Verified Customer Verified Customer

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Advisor was excellent My advisor Brian was good in description of my sounds effects when coming to diagnosis of problem car is having. Loaner car was quick and easy My advisor Brian was good in description of my sounds effects when coming to diagnosis of problem car is having. Loaner car was quick and easy More

by JUAN.BERRY3 Verified Customer Verified Customer

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I liked the costumer service , the people is very nice and bring me excellent service. I recommend Luther Jeep. I will talk with my friend about my experienc the costumer service , the people is very nice and bring me excellent service. I recommend Luther Jeep. I will talk with my friend about my experience with you. Thank for everything. More

by VIVIANAGARCIA1969 Verified Customer Verified Customer

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Great The store is clean about there businesses and make sure the customer is tkaken care of and not to worry about there car. Very friendly environment. The store is clean about there businesses and make sure the customer is tkaken care of and not to worry about there car. Very friendly environment. More

by MONIQUEISREAL Verified Customer Verified Customer

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2018 Jeep Grand Cherokee Good experience purchasing my new vehicle as well as trading in my old vehicle. Chris worked with me to bring the deal to close. Thanks to everyone. Good experience purchasing my new vehicle as well as trading in my old vehicle. Chris worked with me to bring the deal to close. Thanks to everyone. More

by SCV456 Verified Customer Verified Customer

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Fast and courteous service would recommend to friends and family. But would like to see free oil changes on every leased vehicle in the future service would recommend to friends and family. But would like to see free oil changes on every leased vehicle in the future More

by wordp Verified Customer Verified Customer

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Bought a Jeep Unfortunately, Chris was very busy the day we came and we ended up being there for many more hours than expected which was difficult due to other fami Unfortunately, Chris was very busy the day we came and we ended up being there for many more hours than expected which was difficult due to other family plans. More

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Very nice Very understanding of your needs . Treat with one on one help. They r very experienced. They know what they are doing. Very attentive to your needs. Very understanding of your needs . Treat with one on one help. They r very experienced. They know what they are doing. Very attentive to your needs. More

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Great Because they follow thru with what they say They are very honest. Got a good price on my trade in car. They also gave me a new Windshield. Because they follow thru with what they say They are very honest. Got a good price on my trade in car. They also gave me a new Windshield. More

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Very good experience! Very helpful and professional. Chris was able to get the vehicle I wanted for the price I was willing to pay! Made the process quick and easy! Very helpful and professional. Chris was able to get the vehicle I wanted for the price I was willing to pay! Made the process quick and easy! More

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