Chris Brown | Page 18

New RAM Purchase Chris Brown was excellent to work with. He was incredibly honest throughout the entire research/purchasing process. Being a very educated buyer, I w Chris Brown was excellent to work with. He was incredibly honest throughout the entire research/purchasing process. Being a very educated buyer, I was impressed with Luther Brookdale's pricing. The online advertised price for my RAM was much lower than True Car offerings and the other dealers I had been working with refused to offer the exact same vehicle at that price. They actually said rather rudely if I can get the truck for that price I should buy it, ha. It was a great experience overall. The only demerits I can note are the quality of the detail service provided and the fact that I asked for a full tank of gas before agreeing to purchase and I was only provided a quarter tank. Don't get your vehicle detailed here. They will leave cleaning product all over your trim and in the seams of the exterior features (door handles, etc.). Clearly a rush job. The sales team is top notch however. More

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Oil Change Tire Rotation Robert Tollefson was very helpful in keeping inform and getting me out as fast as possible.It was very good service. Robert Tollefson was very helpful in keeping inform and getting me out as fast as possible.It was very good service. More

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Smooth transaction After 41 years, I have purchased my first brand new vehicle. Pricing out my Dodge van online, I called a handful of local dealers to try and locate o After 41 years, I have purchased my first brand new vehicle. Pricing out my Dodge van online, I called a handful of local dealers to try and locate one with the specific options I wanted. Chris Brown was the man up to the task and emailed me a copy of the window sticker ASAP. He found me exactly what I was looking for and at an unbeatable price. When I arrived at the dealership, I just signed on the dotted line. Smooth transaction! Having some options installed and body and paint protection applied the following day, I left my new van in Chris' hands. He was nice enough to drive it to me after the work was done - 40 miles from the dealership. Great service indeed!! More

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This was by far the best car buying experience that I have ever had. Chris Brown was extremely helpful in finding the car that was right for me. The dealership in general has great follow up and all the have ever had. Chris Brown was extremely helpful in finding the car that was right for me. The dealership in general has great follow up and all the employees that you encounter while visiting the dealership are friendly and warm. I would receommend this dealer to anyone and I hope to do business with them in the future! More

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Getting our Dodge Journey serviced is a treat the people in service are great. the new fast lane is great. Chris Brown is a great sales person. I believe Scott Spaeth is top notch General Mana people in service are great. the new fast lane is great. Chris Brown is a great sales person. I believe Scott Spaeth is top notch General Manager. I have to add again the service dept. gets a very high mark for courtesy the whole dealership is that way.!!.The mechanics really know what the heck they are doing !! More

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Great car buying experience! We were not pressured or rushed at any time. Chris explained all the features and made sure we were getting what we wanted (and making sure we weren't going to pay extra for rushed at any time. Chris explained all the features and made sure we were getting what we wanted (and making sure we weren't going to pay extra for features that we didn't want). Very happy with our new car and the service we received! More

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After having terrible experiences with other dealerships, I decided to give Luther a go. I found a 2007 Hyundai Santa Fe that was traded in over Presidents weekend. They didn't have pictures posted, but wh I decided to give Luther a go. I found a 2007 Hyundai Santa Fe that was traded in over Presidents weekend. They didn't have pictures posted, but when I emailed, Chris Brown got right back to me and was extremely accommodating. I ended up driving out to test drive it and purchased the vehicle. There was an issue with scratches on the bumper and they agreed to paint it for a certain price should I not like the effect of the touch up paint. After I got the vehicle home, I took it to my mechanic and he found one issue that should be addressed and Chris took care of it without question..along with me requesting the bumper be painted instead of the touch up paint. They gave me a loaner while they painted the bumpers. There was also a hole in the tail light that I did not see when I test drove it because it was dark out. I picked up a new tail light (figured it was my mistake for not catching it when I test drove it) and asked if they could install it when they did the paint. I expected to pay at least something for that, but he did not charge me. There was a slight issue with the light install, but they actually came out and fixed it. I would have been fine if they would have just mailed me the part..but they went above and beyond to make it right. I have had no hesitation in recommending them to a friend of mine who is going to be looking for a vehicle and would highly recommend them to anyone in the market for a used vehicle. I want to personally thank Chris for his great service and honesty. I would definately buy from him again! Toni More

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Great experience. Got a lot for my high mile used car and got another used car at a great price. Free waranty got small problem fixed right away and even got a rental car all for free!! Thanks Chris Brown! I got another used car at a great price. Free waranty got small problem fixed right away and even got a rental car all for free!! Thanks Chris Brown! I would tell anyone to check out their website when purchasing a used car! More

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