Chloe Truglio

I made an appointment for 7 AM on a Monday morning for June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically aft June 18, they get my car diagnosed for a noise in the engine bay. I brought the car in for seven. My advisor was Chloe. I checked in periodically after four hour wait time in the beginning. I was told that my car wasn’t broad and at that point I then called again at 1 stating they still didn’t have an answer. I finally decided to pick up my car at three I was told that, it could possibly be an alternator now there was no test that they ran nothing to substantiate how they diagnose my car. They charge me $180 to tell me that I think this is the problem. they then wanted $1000 to change out my alternator for parts and labor which you didn’t even need seriously people think before you bring your car. I’ve got my car tested somewhere else the next day not even 24 hours later and it’s passed the test , I feel that this people just take their money. The lady was rude. I will never bring my car back here again. I recommend you don’t as well. poor service Got the alternator tested at advance auto for free, which tells me that I got xxxxx for $180 at Honda of Hartford Communication was bad And robbed nothing to substantiate their claims here’s the proof from them and me passing the test More

by mprimo027 Verified Customer Verified Customer

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Great service! Professional and courteous. Helpful and guiding. Clear and very knowledgeable about the vehicle. Professional and courteous. Helpful and guiding. Clear and very knowledgeable about the vehicle. More

by Nickjameskoutsopoulos81 Verified Customer Verified Customer

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Great service and not too pushy. I had a great day a service with my agent. Thank you I had a great day a service with my agent. Thank you More

by 8607969060 Verified Customer Verified Customer

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I paid $180. 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy wit 00 for a diagnosis for why my car was making noise I was told it was the alternator which I had tested at another place and it passed very unhappy with my experience at liberty not won’t be coming back More

by mprimo027 Verified Customer Verified Customer

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Chloe is so easy to deal with. She explains what needs to be done.I trust what she says. She explains what needs to be done.I trust what she says. More

by Price Shocked Verified Customer Verified Customer

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It is easy to get in, fast service. The staff is knowledgeable and friendly. They explain with details. It is very clean. The staff is knowledgeable and friendly. They explain with details. It is very clean. More

by MAGDAHLI77 Verified Customer Verified Customer

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Oil change and tire rotation was done well. Thanks to the team for the help Thanks to the team for the help More

by GDN Verified Customer Verified Customer

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Quick easy service. Will need to return for additional service on the vehicle but all is well . Will need to return for additional service on the vehicle but all is well . More

by ChadwickOwens81 Verified Customer Verified Customer

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I've been dealing with Honda for the past 10 years, they're service department and sales department is top tier! I refuse to go to any other dealer! they're service department and sales department is top tier! I refuse to go to any other dealer! More

by sirenakyser Verified Customer Verified Customer

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My family has bought their last nine vehicles from Liberty. One of the main reasons is the Service department. Very professional and fair. Liberty. One of the main reasons is the Service department. Very professional and fair. More

by Steveolechna Verified Customer Verified Customer

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