Chloe Truglio
Chloe Truglio at Liberty Honda
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Chloe Truglio

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
571 Reviews
4.8

571 Reviews

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571 Reviews of Chloe Truglio

May 13, 2025

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Employee Rating

Very helpful, good communication, grateful for the detailed video of all of the car parts. More

by ESKENAZI623
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

May 10, 2025

Dealership Rating
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Chloe is always ready to do everything she can to take care of my needs. She is first rate, professional and interested in my satisfaction More

by richardtoney
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 09, 2025

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Employee Rating

I was so impress with the customer service that I received at liberty Honda sorry to say better than Manchester, the technician sent me a video which I was so much impressed Chloe treated me with the More

by Maritza
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

May 08, 2025

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Had a lot done, brake pads, alignment, etc. Car drove like a dream. Chloe great to work with. More

by Lotta
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Recommend Dealer
Yes
May 08, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2025

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We're very nice but still have MANY QUESTIOND about the operation of the vehicle. Didn't provide much instruction even with the necessities (lights, locking/unlocking, cabin, etc.) More

by labferry
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Louis Oosten

May 09, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Rocky and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2025

Dealership Rating
Employee Rating

Liberty Honda has a terrific service center with great staff. The service center staff are knowledgeable, friendly and keep the customer informed throughout. More

by MGARGANO52
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2025

Dealership Rating
Employee Rating

Professional and helpful. And polite. Always a pleasure to work with Chloe and I know she will take care of me. More

by henry_barboza
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

May 07, 2025

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 06, 2025

Dealership Rating
Employee Rating

Chloe was great. Very attentive and kept me in the know throughout the repair. Explained things thoroughly. More

by Dan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 06, 2025

Liberty Honda responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

May 06, 2025

Dealership Rating
Employee Rating

Very thorough. They explained everything that needed to be done. Kind and polite. I am happy with their service. More

by Ken & MaryBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

May 06, 2025

Dealership Rating
Employee Rating

The dealership wasn’t able to fix my problem and sent me home. I showed videos of my passenger sliding issue as a reference but nothing was done More

by John
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 09, 2025

Liberty Honda responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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