Chiwing "Wilson" Yu

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

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I came in to drop off the car for a recall and it was finished very quickly. Wilson was awesome and friendly. He explained everything and was a great help. Great expierence all around. finished very quickly. Wilson was awesome and friendly. He explained everything and was a great help. Great expierence all around. More

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I always have a great experience here, Neil is the best very helpful and kind very helpful and kind More

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I recently had a flat tire while driving my Honda Pilot, and thanks to Wilson’s quick and efficient service, the issue was resolved in no time! Wilson was incredibly helpful throughout the process, making w and thanks to Wilson’s quick and efficient service, the issue was resolved in no time! Wilson was incredibly helpful throughout the process, making what could have been a stressful situation much easier to handle. I’m grateful for the prompt service and would highly recommend them to any car owner. Great job, Wilson, and thank you for your assistance! More

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Just brought my car for service and, as always, Wilson was exceptionally helpful. He consistently goes above and beyond, ensuring my experience is smooth and stress-free. Highly recommend Wilson for relia was exceptionally helpful. He consistently goes above and beyond, ensuring my experience is smooth and stress-free. Highly recommend Wilson for reliable and friendly service! More

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Wilson is great and the main reason I come back. He’s very good at explaining what needs to be done and why. He also always listens to the concerns I have and has the service tech check on them. He’s very good at explaining what needs to be done and why. He also always listens to the concerns I have and has the service tech check on them. More

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Excellent the service, I am very satisfied with Honda Gaudi and the Team Work is so nice Gaudi and the Team Work is so nice More

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Very Satisfied! I went in for a service and a recall and the repairs and recall were explained were I could easily understand! I went in for a service and a recall and the repairs and recall were explained were I could easily understand! More

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Wilson Yu was terrific - knowledgeable, efficient and helpful. I'll ask for his help always. helpful. I'll ask for his help always. More

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Wilson Yi did a good service to me. He is kind and helpful person. I definitely will come back next time. He is kind and helpful person. I definitely will come back next time. More

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