Chip Alexander
Chip Alexander at ELCO Chevrolet Cadillac Inc

Chip Alexander | Page 3

Commercial Fleet Manager

ELCO Chevrolet Cadillac Inc

15110 Manchester Rd
Ballwin, MO 63011

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Chip Alexander

February 05, 2023

Dealership Rating
Employee Rating

My salesman Dylan was great. No hassle, very accommodating . He actually delivered our new car to our home. More

by jewettlaura2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Moody , Brad Grellner

November 20, 2022

Dealership Rating
Employee Rating

I have purchased 4 vehicles from Elco. I always ask for Rick Weinstein. Rick has made every trade/purchase so easy. He has integrity, and is honest. I really appreciate that. He treat More

by Jodi Tate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein , Brad Grellner, Krista Jacobsen

May 01, 2022

Dealership Rating
Employee Rating

Elco Chevrolet, especially our salesman Rick, made us feel comfortable and welcomed throughout the entire process while on their lot. From buying, to trading, and financing. 10 stars all around. More

by Hmconforti28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Weinstein , Luke Purewal

September 04, 2019

Dealership Rating

Great experience Worked with Ryan Spence and the service was outstanding. Ryan communication was great and the pricing I received from the dealership was very good. I More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Buhr, Mark Gerecke, Joe Taylor, Eric DeBruin , Eric Cromer, Ken Peterson, Jim Russo, Ryan Spence

Oct 10, 2019

ELCO Chevrolet Cadillac Inc responded

We're pleased to know that Ryan was able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 22, 2019

Dealership Rating
Employee Rating

Buying a 2019 Chevy Silverado 4 wheel drive! Murray was very helpful through our process of getting what we wanted , an conversing , to get us the Best Deal. Everyone was Great , an I would come More

by Graham,Julie 5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sveta Gwin, Murray Newton , Ken Peterson, Jim Russo

Feb 28, 2019

ELCO Chevrolet Cadillac Inc responded

Our entire team works together with your budget to get you the best deal possible. We are glad you are satisfied with your purchase. Have a great day!

October 18, 2018

Dealership Rating
Employee Rating

Everyone was super nice!! Everyone at the dealer was super nice! This is our second purchase at Elco in four years. We had to unfortunately make a new car purchase very quickly More

by Eqgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sveta Gwin , Vito Chirco, Ken Peterson, Ryan Spence

October 13, 2016

Dealership Rating
Employee Rating

was very good and helpful! f was a very wonderful expernace. very helpful and patient. very enthusiastic and very good mood always happy and smiling. explained in detail everythin More

by mad1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikki Pagoria, Jim Russo, Bill VanOyen

Oct 14, 2016

ELCO Chevrolet Cadillac Inc responded

We're so pleased to see you satisfied with not only your experience and visit, but that you're having a great time with your new car as well. It's important to us that our customers receive the right fit for their needs, and your comments really tell us a lot. Congratulations and thank you for the great review!

July 18, 2016

Dealership Rating
Employee Rating

Sold My Car To Someone Else I bought a car over the phone on Saturday to be delivered to me on Monday. on Monday i was told they already sold it to someone else over the weekend. More

by soldmycarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Durham, Jason Gould

Jul 19, 2016

ELCO Chevrolet Cadillac Inc responded

Hello and we're sorry to hear about your disappointment. To start, the car is sold and the Autotrader listing will be updated shortly. With regards to your experience, we're sorry that there was a miscommunication on the car you were hoping to buy. As you said, the car's price was dropped on Saturday and an in-store customer had bought the car the same day from a different salesperson than whom you spoke with. It is unfortunate that this happened and if there is anything we can do to help you, either in helping to find another car for your wife or some other means, we'd be happy to assist.

October 04, 2013

Dealership Rating

Joe and Chip were very helpful and answered all questions I had. They went through all the fundamental of the automobile and also the CUE. I am very satisfied with all the help they have given to me on the More

by meglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Archambault - Chip Alexander

July 05, 2012

Dealership Rating

First off I will start with I have purchased 4 vehicles from Elco and never had a problem. But on this last one nothing but problems and lies from Chip Alexander and Cort Howard. They try to act nice and a More

by S.Schlitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Durham, Cort Howard

Jul 17, 2012

ELCO Chevrolet Cadillac Inc responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. There was a delay in getting your vehicle from GM due to a missing code on the vehicle and as Chip discussed with you, nobody at our dealership has any knowledge of hail damage to your vehicle. We have accommodated all of your requests, including to change the date of the paperwork, which has nothing to do with GM money and more to do with your special request to extend your warranty. We wish you the best of luck and please reach out to us for your future business.

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