Chester Lohman | Page 9

Chester has made us a Subaru family now. Our first was a couple of years ago and now I decided to get one too. The last time a bought a car was more than a decade ago, so I appreciate how patient Chester w couple of years ago and now I decided to get one too. The last time a bought a car was more than a decade ago, so I appreciate how patient Chester was with me and how he made me feel comfortable with the process and my decision. This isn't the kind of standoffish car buying I remember, with all the back and forth negotiating. It's just less stressful and more enjoyable when you just focus on a car that's right for you. I do believe that's what he does best. Everyone is always so polite, friendly, and never pushy. Be sure to ask for Courtnei, in finance, she is super fast and definitely a hoot! More

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If Ferguson carries a line of new cars that suits you, look no further! I could write volumes of details about my experience . . . all at a 100% level . . . but in short, the primary aspect of car buying look no further! I could write volumes of details about my experience . . . all at a 100% level . . . but in short, the primary aspect of car buying from beginning to end is the sincere respect they expressed to my wishes for a new 2021 Legacy Touring XL. Respect = Communicate well, concisely and precisely, at all aspects; No wrangling or annoyances; No wasting of your time unnecessarily ; No games or manipulation. In my cursory investigation, Ferguson Subaru respects and supports their employees. Turnover is little, length of time as an employee is strong, which says everything about a company. Therefore, their policies and attributes filter down to receiving a great auto deal rather than a “volume only” approach, which abuses the customer. A shout out to Chester (sales) and Sue (finance): The Absolute Best. Chester Lohman was highly recommended to me by bro, a last year Subaru buyer. Let us just say I will not be verbally beating up bro at family events [LOL]. Chester held up excellently to all my precise questions over the months (had to order the auto). He is the best face for Ferguson. Thank you to Sue Sutka, an Aussie easy on the ears, for swerving when I decided at the last minute to utilized Subaru’s Big Event offers. In addition, they both laughed at all my subtle jokes. They are happy and delightful troupers. A secret: this was far from my first rodeo in car buying. For ALL the PROS and NONE of the CONS in a car buying experience, shop here first. Who knows, they may be able to find you that great used auto too. More

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Very good car buying experience. No pressure to buy. Mike Ferguson was friendly and was able to answer all our questions. Would recommend him to friends. Mike Ferguson was friendly and was able to answer all our questions. Would recommend him to friends. More

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Chester really LISTENED to what we wanted! worked very hard to stay as close as he could to what our want's and needs were, very friendly, we only later learned that our daughter knew him ! Small world! hard to stay as close as he could to what our want's and needs were, very friendly, we only later learned that our daughter knew him ! Small world! Very professional, warm and welcoming would like doing business with him anytime! and would defiantly send our friends to see him ! Thanks Chester we LOVE our new car ! And working with you ! More

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Chester was very professional and knowledgeable about Subaru cars. We appreciate that he wasn’t pushy. He was quick with the answer to our questions. Subaru cars. We appreciate that he wasn’t pushy. He was quick with the answer to our questions. More

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Chester was very knowledgeable and helpful. He worked hard to get exactly what we wanted. It was still on assembly line and he made sure it was delivered quickly. Ferguson is rightfully proud of the hard to get exactly what we wanted. It was still on assembly line and he made sure it was delivered quickly. Ferguson is rightfully proud of their product and service. Thanks, Chester More

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I don't do social media, but I wanted to repeat my compliments to you (the manager) in writing. Chester was professional, motivated, courteous and gladly listened to and answered all my questions. H compliments to you (the manager) in writing. Chester was professional, motivated, courteous and gladly listened to and answered all my questions. He generously ensured my cell phone worked and loaded my contacts into the car's Bluetooth before I headed back to Bartlesville. Just that small gesture on his part gave me an added feeling of safety. I commend you for having such reliable employees. I would also like to commend Sue. She too was a great help. Finally, let me say I look forward to working with Jesse when I bring my new car in for maintenance. I intend to keep this car my normal 10 years and feel confident I will receive the very best service. Thank you, MS More

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I have had a great experience the past two days while deciding which vehicle to buy. Chester has spent several hours with me, along with the sales manager and finance specialist. I believe that I will deciding which vehicle to buy. Chester has spent several hours with me, along with the sales manager and finance specialist. I believe that I will really enjoy my new Subaru Outback, which I intend to drive for many years to come. I love the sleek design, inside and out as well as the amazing technology. Thank you Chester! More

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Chester was a great help from the beginning. He brought the Crosstrek to my office for a test drive which saved me so much time. Chester delivered the Crosstrek that we purchased to our house. He also spen the Crosstrek to my office for a test drive which saved me so much time. Chester delivered the Crosstrek that we purchased to our house. He also spent time showing us all the features of the Crosstrek.patiently. The service that Chester gave us was just awesome! More

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John Allred was superb. Closing the deal was simple and no hassle. We drove several cars and he explained the difference between them. Thank you no hassle. We drove several cars and he explained the difference between them. Thank you More

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