Chester Lohman | Page 8

I have purchased many cars over the years. This was the first time I received extraordinary service From the first contact to driving off the lot everyone was interested in providing whatever was neede first time I received extraordinary service From the first contact to driving off the lot everyone was interested in providing whatever was needed. The dealership was very busy and all staff jumped in to help each other Greg was more than amazing taking time to show us all the features and details of my Forester. I am above thrilled as is my husband, the car is amazing and I know we will be lifetime Ferguson Subaru advocates. Way to go team More

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The dealership is fantastic Chester Lohman is Awesome This is the second Subaru he has sold us he is why we continue to come back This is the second Subaru he has sold us he is why we continue to come back More

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We came in for a test drive and were back by the end of the day to buy! Excellent no pressure sales team! Thank you Greg, Chester, Taylor, and Galen! the day to buy! Excellent no pressure sales team! Thank you Greg, Chester, Taylor, and Galen! More

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This was a great first car buying experience. Greg Thomas was very helpful and patient during my car buying experience. Chester Lohman was very helpful tour guide of my car's features. Ferguson Subaru was a was very helpful and patient during my car buying experience. Chester Lohman was very helpful tour guide of my car's features. Ferguson Subaru was a very helpful and friendly dealership. More

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Chester has made us a Subaru family now. Our first was a couple of years ago and now I decided to get one too. The last time a bought a car was more than a decade ago, so I appreciate how patient Chester w couple of years ago and now I decided to get one too. The last time a bought a car was more than a decade ago, so I appreciate how patient Chester was with me and how he made me feel comfortable with the process and my decision. This isn't the kind of standoffish car buying I remember, with all the back and forth negotiating. It's just less stressful and more enjoyable when you just focus on a car that's right for you. I do believe that's what he does best. Everyone is always so polite, friendly, and never pushy. Be sure to ask for Courtnei, in finance, she is super fast and definitely a hoot! More

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If Ferguson carries a line of new cars that suits you, look no further! I could write volumes of details about my experience . . . all at a 100% level . . . but in short, the primary aspect of car buying look no further! I could write volumes of details about my experience . . . all at a 100% level . . . but in short, the primary aspect of car buying from beginning to end is the sincere respect they expressed to my wishes for a new 2021 Legacy Touring XL. Respect = Communicate well, concisely and precisely, at all aspects; No wrangling or annoyances; No wasting of your time unnecessarily ; No games or manipulation. In my cursory investigation, Ferguson Subaru respects and supports their employees. Turnover is little, length of time as an employee is strong, which says everything about a company. Therefore, their policies and attributes filter down to receiving a great auto deal rather than a “volume only” approach, which abuses the customer. A shout out to Chester (sales) and Sue (finance): The Absolute Best. Chester Lohman was highly recommended to me by bro, a last year Subaru buyer. Let us just say I will not be verbally beating up bro at family events [LOL]. Chester held up excellently to all my precise questions over the months (had to order the auto). He is the best face for Ferguson. Thank you to Sue Sutka, an Aussie easy on the ears, for swerving when I decided at the last minute to utilized Subaru’s Big Event offers. In addition, they both laughed at all my subtle jokes. They are happy and delightful troupers. A secret: this was far from my first rodeo in car buying. For ALL the PROS and NONE of the CONS in a car buying experience, shop here first. Who knows, they may be able to find you that great used auto too. More

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Very good car buying experience. No pressure to buy. Mike Ferguson was friendly and was able to answer all our questions. Would recommend him to friends. Mike Ferguson was friendly and was able to answer all our questions. Would recommend him to friends. More

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Chester really LISTENED to what we wanted! worked very hard to stay as close as he could to what our want's and needs were, very friendly, we only later learned that our daughter knew him ! Small world! hard to stay as close as he could to what our want's and needs were, very friendly, we only later learned that our daughter knew him ! Small world! Very professional, warm and welcoming would like doing business with him anytime! and would defiantly send our friends to see him ! Thanks Chester we LOVE our new car ! And working with you ! More

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Chester was very professional and knowledgeable about Subaru cars. We appreciate that he wasn’t pushy. He was quick with the answer to our questions. Subaru cars. We appreciate that he wasn’t pushy. He was quick with the answer to our questions. More

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Chester was very knowledgeable and helpful. He worked hard to get exactly what we wanted. It was still on assembly line and he made sure it was delivered quickly. Ferguson is rightfully proud of the hard to get exactly what we wanted. It was still on assembly line and he made sure it was delivered quickly. Ferguson is rightfully proud of their product and service. Thanks, Chester More

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