Chauncey Lovett
Chauncey Lovett at Russ Darrow Mazda of Greenfield
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Chauncey Lovett

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.4
44 Reviews
4.4

44 Reviews

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44 Reviews of Chauncey Lovett

January 19, 2025

Dealership Rating
Employee Rating

Great job with oil change and two recalls we had. Timely and great communication when completed! Overall great experience. Thank you. More

by IVANLAWLER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna, Ruby Wright

Jan 20, 2025

Russ Darrow Mazda of Greenfield responded

Thank you, Ivan, for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

Everyone was friendly and informative. I would definitely recommend this dealership to other people based on my experiences. More

by BBITZER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lausten, Leticia Deluna

Jan 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

January 14, 2025

Dealership Rating
Employee Rating

I took my car to this location for a specific reason they recommended $1900 worth of work and I paid to get everything fixed to only have the SAME PROBLEM occur almost 2 months after service. The people work More

by Tonique Gray-Broadwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

Expensive oil change and they didn’t even wash my car. Seriously ? you tell me how many words i need to use? i ssid all that i wanted to say. More

by BEMBY761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2025

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

Honestly Good Clean Respectfully Good quality Good service Reasonable Unique Fast service Good employees Good recommendations More

by mariaromero681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Russ Darrow Mazda of Greenfield responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

Always quick to get the car in for the work, helpful with questions and friendly More

by john.tlachac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Russ Darrow Mazda of Greenfield responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

January 12, 2025

Dealership Rating
Employee Rating

Everyone was friendly. It's an easy process to come in for service on my car. More

by mvullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chauncey met your service expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

July 12, 2022

Dealership Rating
Employee Rating

I priced service at several shops. I always try to give the dealership business and they were competitive with the bid. When I got there, they added a $50 service charge and a $12 cre More

by LARRYHENRY
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Very sorry for your experience

March 11, 2022

Dealership Rating
Employee Rating

I was waited on promptly and courteously. The work was done on a timely basis. I will go there again. More

by DHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leticia Deluna

Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

March 09, 2022

Dealership Rating
Employee Rating

Everything is so organized and efficient. Thanks for all you do! I like the way the sales team is upfront but not pushy. Thanks again! More

by Jahanna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2023

Russ Darrow Mazda of Greenfield responded

Thank you for the review

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